What are the responsibilities and job description for the Account Representative position at RCB Bank?
RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an inclusive employer while fulfilling our commitment to excellence. Our values of integrity, respect, sincerity, and honor guide us in our pursuit of excellence. We strive to hire diverse employees who meet high standards of character, education, and occupational qualifications.
We are dedicated to building Relationships, contributing to our Communities, and embracing our Boldness With over 60 locations, RCB Bank offers a variety of excellent career opportunities in Oklahoma and Kansas. We offer full-time and part-time opportunities along with a comprehensive benefit package (eligibility requirements apply).
Job Summary:
As a Teller at RCB Bank, you will provide excellent customer service and promote bank products/services while processing transactions and paying out funds in accordance with bank procedures, regulatory and legal compliance requirements.
- Obtain customer identification, signature, and any other necessary pieces of customer information and record all transactions according to regulations and procedures.
- Examine cash, check, or other documents submitted for the transaction in order to guard against bank loss.
- Professionally assist customers with concerns and/or questions that may be discussed during the transaction and refer to Supervisor or other departments as needed.
- Work towards achieving continued satisfaction and retention of existing customers by promoting and educating about products that will further benefit their banking experience with RCB Bank.
- Balance drawer at the end of shift and report any outages to Teller Supervisor.
Requirements:
We require customer service and cash handling experience. You should have strong reading, writing, and mathematical skills, as well as the ability to communicate clearly and effectively with customers and co-workers.
RCB Bank is an EOE and offers EEO to all persons without regard to race, color, religion, age, marital or veterans' status, sex, national origin, physical or mental disability, or any other legally protected class.
