Demo

Administrative Assistant/Client Services

RCS Wealth Management
Littleton, CO Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Position Summary :

Upscale financial planning firm seeks full-time Administrative Assistant.

Candidate must be extremely professional in appearance and manner, willing to accept direction, quick to learn new things, customer service oriented, and computer savvy.

Working hours are 8 : 30 AM to 5 : 00 PM, Monday through Friday. Some evenings are required.

We provide a team environment with great pay and great benefits.

Position Overview :

The primary responsibility of this position is to provide administrative support by organizing and ensuring proper completion of all client paperwork, following-up on client service issues and maintaining files.

Position Requirements :

  • Previous office experience required
  • Previous customer service experience required
  • Previous office experience required
  • Ability to communicate with co-workers, customers, and various business contacts in a courteous and professional manner
  • Ability to investigate, research, and resolve problems or concerns
  • Ability to maintain confidentiality
  • Ability to make rule-based and analytical decisions
  • Ability to organize, prioritize, and handle multiple tasks
  • Ability to pay close attention to detail, work under pressure, and meet deadlines
  • Ability to take complete and accurate notes
  • Skill in operating various office equipment including personal computer, fax machine, copier, etc.
  • Skill in utilizing various software packages such as Microsoft Office & Outlook
  • Skill in working with internet browsers
  • Skill in verbal and written communication

Job Duties :

  • Perform general administrative and support functions for the office including maintaining files, preparing paperwork, running reports, answering telephones, scheduling appointments, copying materials, faxing and overnight shipping documents
  • Organize, coordinate, and maintain all client paperwork
  • Correspond with clients to complete new accounts, asset transfers, and other forms
  • Handle routine matters for client accounts including processing name and address changes, account applications and bank authorizations, answering client questions via telephone and face to face
  • Research and resolve client service problems by contacting companies to resolve problems or errors as needed
  • Ensure office procedures are followed
  • Record all transactions on appropriate logs
  • Set up client files correctly and obtain necessary information
  • Perform other duties and projects as assigned
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