What are the responsibilities and job description for the Tasting Room Associate position at RD Winery?
RD Winery is dedicated to making sophisticated wines from select regional vineyards that are not only approachable and well-priced, but also offer unique food friendly varietals.
We are excited to build our TR team by enlisting professional, creative, high- energy, hospitality-minded members who possess a passion for wine, people and sales. Our primary goal is to create a collaborative culture that is respectful, dependable and friendly. As a candidate you must be flexible and able to work weekends and evenings as hours will vary depending on needs.
Requirements for all Applicants:
· Professionals with 2 years of experience in sales via tasting room position, hospitality/ bartending/restaurant serving, winemaking and/or sommelier studies and certifications welcome
· High school diploma or GED required. College degree preferable, but not necessary.
· Must be enthusiastic with excellent customer service skills
· Enjoy working with people and possess a friendly, outgoing, and positive attitude.
· Knowledge of the wine industry and food pairings a plus. If you also have production knowledge that is a plus.
· Must be a team player, dependable & prompt with strong work ethic & have a professional demeanor
· Must be able to multi task and prioritize in a fast-paced environment
· Excellent communication skills
· Ability to be flexible and problem solve on your feet
· Self-Motivated & creative thinker
· Have general knowledge Napa, Napa history, wineries and restaurants
· Capable of standing on feet for extended periods of time
· Able to routinely and safely lift 45-50 lbs.
· Comfortable communicating in-person as well as on the phone
· Ability to work evenings, weekends and holidays
Overview of Responsibilities, Goals and Tasks:
· Host and educate guests about RD Winery by providing exceptional experiences while focusing on building our tasting room sales and creating lasting relationships.
· Excel in wine sales, provide exceptional customer service and wine tasting experiences
· Pour wines in the tasting room, private tours and tastings and assist at events
· Accurately handle daily tasks as well as POS transactions, including: ringing orders, receiving stock & putting them away & packing orders, etc
· Process phone orders and wine shipping orders in compliance with federal and state regulations.
· Properly perform open/close duties
· Perform cleaning tasks as necessary for all interior and exterior TR spaces.
· Have a food handlers’ certificate
· Manage and prepare proper food preparation, attention to detail on food presentation and execute superb food service
COMPENSATION: Competitive hourly wage plus tips. If interested send over your resume with a cover letter. Please let us know a little about yourself and an example of a time when you gave superb customer service
Job Type: Part-time
Pay: $19.00 - $30.00 per hour
Benefits:
- Employee discount
- Paid sick time
Shift:
- Day shift
Work Location: In person
Salary : $19 - $30