IT Business Partner

The role of the Information Technology Business Partner is to build relationships with their supported functional area/department and, along with other members of the IT organizations, maintain and deliver solutions that bring value to the organization.

Specific Duties Include:
• Builds and maintains strong relationships with process owners and super users.
• Acquires and maintains a deep understanding of supported business unit/function processes and technologies used.
• Facilitates enhancement change prioritization process within business unit by establishing stakeholder and user groups where applicable. Provides input into IT Strategic Roadmap, representing supported business unit.
• Manages the demand queue set partner expectation on deliverables.
• Manages stakeholder perceptions and expectations with all IT services.
• Assists in the development of metrics used to track value delivery.
• Assists in gathering high level business requirements and scope during initial discovery.
• Supports the development of business cases requiring IT-based solutions.
• Interfaces with vendors to understand whether their products will meet business and technical requirements.
• Manages relationship with existing technology vendors. Utilizes relationship to problem solve and manage the enhancement request process.
• Maintains knowledge of multiple business functions and initiatives to identify where conflicts/synergies exist between technology and business functions.
• Maintains up-to-date awareness of the current and future directions of the industry and associated technologies, and, where appropriate, makes recommendations for implementation of new/upgraded systems and technologies.
• Provides input to the business unit leaders to facilitate with prioritizing and shaping the portfolio of enhancements and projects.
• Manages the demand management process and portfolio for the function/region with strong global alignment.
• Identifies and mitigates potential problems and conflicts with IT solution delivery.
• Along with the Business Analyst, drives the documentation of the “to be” business processes and identification of significant changes from current processes.
• Supports the solutions delivery and software development teams in areas that require an understanding of business processes and participates in design reviews.
• Performs system configuration to deliver system and process enhancements.
• Creates and curates knowledge content for IT solutions.
• Assesses business process and system inefficiencies.
• Develops and executes test plans, facilitates user acceptance testing.
• Supports system conversions, upgrades, enhancements.
• Assists in the development of business architecture standards and documentation.
• Conduct self in the presence of customers and community to present a professional image of R.D. Offutt Company and RDO Equipment Co.
• Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:
• Bachelor’s Degree in Business, Computer Science or Engineering
• 2-5 years’ of IT experience, including business analysis and quality assurance
• Basic understanding of information technology and business concepts
• Broad IT domain experience
• Strong communication, presentation, leadership skills, process modeling skills
• Familiarity with general business functions
• Problem solving and communications skills
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

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