What are the responsibilities and job description for the Front Office Receptionist position at Re3 Healing?
Front desk medical multi-tasker with cheerful and positive attitude wanted for busy specialty practice in Sarasota. Full time or part time position available with flexible days 8:30am - 5:00 pm, Monday - Friday.
Daily duties include:
- Answering telephones (scheduling, triage, general office calls)
- Greeting patients, check in/out procedures
- Maintaining medical records
- Scanning, faxing
- Entering insurance information, completing insurance paperwork, running eligibility, obtaining pre-authorization, collecting payments
- Handling correspondence with physicians/hospitals
- Assisting patients with scheduling imaging procedures, testing, referrals, etc.
Knowledge, Skills and Abilities Required:
- Ability to organize priorities and perform multiple tasks simultaneously
- Knowledge of medical and insurance terminology, medical office procedures and EMR system.
- Strong customer service skills, excellent phone etiquette, prompt decision making, and strong problem solving skills.
- Able to demonstrate tact and good judgment in interactions with patients, providers, and other departments.
- Excellent computer skills including Microsoft Office and Outlook.
- Ability to attend to details and accuracy despite frequent interruptions.
- Ability to understand and explain insurance benefits to patients and respond to inquiries with accurate information
- Good communication and interpersonal skills
- Detail oriented
Experience:
- Microsoft Office (including Outlook)
- 1 year as a medical receptionist
- Prior experience or familiarity with neurosurgery (helpful but not required)
- Knowledge of Athena EMR system (helpful but not required)
- High school graduate or equivalent
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Paid time off
Medical Specialty:
- Surgery
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $20