Description

Under the supervision of the Program Manager of Community and Family Wellness, the Employment Navigator will work with clients directly and often with family and health case workers. The goal is to achieve the best outcomes for each client in their well-being. In addition, the Employment Navigator will support projects, programs, and initiatives as assigned by the Program Manager. The Employment Navigator will work out of the Jurupa Valley Resource Center.

• $27.12/hour

Benefits:

• Cost and no-cost options for health insurance.
• Reach Out pays 100% of its employee’s dental, vision, and life insurance.
• Employee Assistance Program (EAP).
• Paid vacation and sick leave.
• 13 holidays per year.
• 403(b) retirement plan
  • Reach Out matches after 1 year at the start of the following quarter.
• Professional development.
• Work laptop provided.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Conduct assessments and partner with individuals to develop an individualized care plan based on information collected through assessments and interviews to address medical, social, educational, and other services needed to further goals and/or develop an action plan to remove barriers to success.
• Coordinate referrals to services and related agencies to meet the needs identified in the care plan. Assist with identifying and establishing natural and professional support in the community.
• Conduct fieldwork, including door-to-door engagement, cold calling, and meeting with potential employers.
• Establish regular contact with clients, carrying a caseload to monitor and assist progress toward goals with at least bi-monthly follow-ups.
• Facilitate job training and skill development programs, offering on-going support, mentorship, and workplace navigation assistance.
• Develop and maintain partnerships with local employers and businesses to create job placements tailored to the needs of formerly incarcerated individuals.
• Build and leverage community support networks, collaborating with community organizations, faith-based institutions, and other stakeholders.
• Stay flexible, professional, and available to support the clients at the allocated time and on a daily or walk-in basis.
• Facilitate group sessions and workshops in restorative and developmental support such as life skills, parenting, financial literacy, job readiness, substance use prevention, and health and wellness as an internal service provider.
• Monitor and document client progress in electronic systems or other designated databases, ensuring accuracy and confidentiality.
• Provide crisis intervention and support as needed and make appropriate referrals to emergency services.
• Coordinate program evaluation and quality improvement activities to ensure that services are meeting the needs of clients and are aligned with program goals and objectives.
• Maintain a safe and welcoming environment for clients, visitors, and staff by adhering to established policies and procedures related to safety and security.
• Carry out mandated reporting when necessary, or consultation when required.
• Accomplish clients’ care by assessing needs, developing, monitoring, and evaluating care plans and progress, including closing as needed and providing resources.
• Collaborate with community partners and stakeholders to identify gaps in services and resources, and advocate for needed changes.
• Support outreach activities to promote awareness of the resource center and its services to potential clients and community members.
• Coordinate any pertinent case management trainings for staff, to help develop best strategies when providing case management support
• Coordinate regular team meetings with staff to review client progress, discuss challenges, and identify opportunities for improvement.
• Attend training sessions and professional development opportunities to enhance knowledge and skills related to case management, community resources, and best practices in working with diverse populations.

Other Requirements

• Continue with regular assigned duties as determined by Director.
• Ability to work flexible schedule including nights and weekends.    
• Perform other job-related duties as assigned.   
• Provide translation support for documents and verbal communications if fluent in Spanish

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job- related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Qualifications

Required Education: Bachelor’s degree in the following areas MSW, MSP, MPH or another related field.

Required Experience: A minimum of four-five (4-5) years’ experience in counseling and/or case management.

Preferred Experience:

• At least seven (7) years’ experience in counseling, case management, or related experience.
• Fluent Bilingual Spanish/English.

Knowledge of:

• Adaptability/Flexibility – Willingly adapting to constantly changing circumstances while maintaining an agency-wide perspective. Engaging in continuous learning, adjusting the application of knowledge, skills and abilities while addressing new challenges as contextual realities change
• Change Management & Leadership - Instilling, implementing, and dealing with change, challenges and ambiguity while balancing the need for change with the need for continuity. Includes delivering the message of change and creating an environment that inspires people to change.
• Communication - Using language as a flexible tool to share and collect information, exchanging ideas and openly exploring various perspectives, adjusting style and content to each unique individual, audience, and circumstance.
• Engagement - Mobilizing people, organizations, and partners in developing goals, executing plans and delivering results. Laying the groundwork for success by building coalitions with key players and building momentum by communicating clearly and consistently. Using negotiation skills and adaptability to encourage recognition of joint concerns, collaboration and to influence the success of outcomes.
• Learning Support/Continuous Learning - Creating a learning environment by promoting and conducting training and professional development.
• Relationship/Network Building - Building and maintaining effective and constructive working relationships, partnerships, or networks of contacts with people who are, or might someday be, instrumental in achieving work-related goals.
• Self Confidence/Self Esteem-Believing in one's own capability to select an effective approach to accomplish a task or activity in increasingly challenging circumstances.
• Teamwork/Cooperation - Readily sharing information, knowledge, and personal strengths. Seeking to understand and building on differing perspectives of others to enhance team efficiency and quality outcomes.
• Values and Ethics - Serving the Company with integrity and respect in personal and organizational practices. Includes respecting democratic, professional, ethical and people values. Building respectful, bilingual, diverse, and inclusive workplaces. Ensuring decisions and transactions are transparent and fair. Holding themselves, their employees, and their department accountable for their actions.
• Microsoft Word, Excel, Outlook, and PowerPoint.
• Social media tools.

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Reasoning Ability - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving multiple concrete variables in standardized situations.
• Mathematical Skills - Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Physical Demands - While performing the duties of this job, the employee is frequently required to sit, stand, walk and use their hands to complete various tasks. The employee is occasionally required to react quickly with hands and arms. The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.
• Work Environment - While performing the duties of this job, the employee is infrequently exposed to extreme outside weather conditions. The employee is infrequently exposed to wet and/or humid conditions. On occasion the employee could be exposed to fumes or airborne particles. The noise level in the work environment is usually moderate as found in an office environment.

Reach Out is an Equal Opportunity/Affirmative Action Employer committed to providing equal employment opportunities to all qualified applicants without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, pregnancy, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristic protected under applicable federal, state, or local law.

Salary : $27