Ecommerce Merchandise Coordinator

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women’s and men’s apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.

Summary

Rails is seeking an Ecommerce Merchandising Coordinator to add to its growing Ecommerce Team.

The Ecommerce Merchandising Coordinator reports to the Senior Ecommerce Merchandise Manager.

Responsibilities

• Execution of online merchandising strategies, with the goal of optimizing the customer experience to increase sales, improve conversion rates, and decrease return rates for Rails domestic and international websites
• Ensuring that site content and product is correctly prioritized and refreshed to create an elevated, best-in-class experience; ensuring site is accurate reflection of Brand strategy
• Successful execution and implementation of seasonal campaigns into the customer journey and through site merchandising.
• Manage products and inventory on Ecommerce sites, including product creation, optimization and maintenance, copywriting, edits, and photo coordination.
• Responsible for daily site review to deliver elevated, best-in-class experience; ensure site is accurate reflection of Brand strategy
• Translate marketing initiatives into compelling on site collections
• Collaborate with cross functional teams on product priorities, marketing assets, product knowledge, etc.
• Support on site QA and content/product programming as needed
• Analyze site and product performance to provide actionable insights
• Coordinating with E-comm Warehouse Team for timely shipping of orders
• Review and analyze returns and exchanges for product and site opportunities
• Additional responsibilities as required
  
  

Requirements

• Bachelor’s degree with 2-3 years of relevant experience in an Ecommerce or omni capacity
• Experience with Shopify, Matrixify, Netsuite, Klaviyo, Loop Returns, Bazaarvoice, and Nosto is preferred
• High proficiency in Excel
• Strong organizational and analytical skills with a high attention to detail
• Effective written and oral communication skills
• Collaborative by nature; ability to build and maintain strong relationships with cross-functional partners
• Inquisitive and interested in growing overall digital knowledge
• Ability to efficiently prioritize a demanding workload and adapt to changing priorities and responsibilities
• Customer centric with a consistent positive attitude
• Must be able to maintain an onsite presence in our Los Angeles office 4 days per week
  
  

Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.