Sr. Business Analyst

About Us:

Read AI is a leading productivity AI company focused on helping individuals and businesses optimize their workflows across meetings, messages, and email. With seamless cross-platform integration with Microsoft Teams, Google Meet, Zoom, Slack, HubSpot, and Salesforce, Read AI revolutionizes how teams connect and collaborate by providing an AI copilot wherever they work.

Last year we closed a $50 million Series B funding round, led by Smash Capital, with continued support from existing investors Madrona and Goodwater Capital. This new funding brings our total to $81 million, just six months after our Series A. We're just getting started, so if you're passionate about shipping early, often, and impacting millions, we'd love for you to join our growing team!

The Role:

We are seeking a Sr. Business Analyst to turn market trends and customer data into actionable growth strategies. This role combines data analysis, strategic execution, and cross-functional collaboration to drive customer acquisition, retention, and revenue growth.

You'll play a key role in unlocking the value of product usage data to prevent churn, identify upsell opportunities, and surface new revenue-driving insights.

Responsibilities

• Identify and assess market trends, competitor activities, and new growth opportunities.
• Leverage product usage data to identify churn risks, user activation drop-off points, and account expansion signals.
• Develop dashboards, reports, and data models to guide strategy for user acquisition, retention, and monetization.
• Build predictive models to flag at-risk users and surface upsell-ready accounts.
• Support pricing strategy development for new markets and customer segments based on usage patterns and competitive analysis.
  
  

Qualifications:

• Partner with product, marketing, lifecycle, and sales teams to operationalize data-driven initiatives.
• Translate insights into action via segmentation, A/B testing, and targeted lifecycle programs.
• Drive experiments that increase product adoption, reduce churn, and expand paid accounts.
• Collaborate with technical teams to ensure scalable, reliable access to product and customer usage data.
• Partner with product, marketing, lifecycle, and sales teams to operationalize data-driven initiatives.
• Translate insights into action via segmentation, A/B testing, and targeted lifecycle programs.
• Drive experiments that increase product adoption, reduce churn, and expand paid accounts.
• Collaborate with technical teams to ensure scalable, reliable access to product and customer usage data.
  
  

Project & Program Management

• Lead key initiatives from concept through execution, ensuring clear metrics and goals are established.
• Monitor program success and iterate quickly based on results and feedback loops.
• Deliver regular reporting to senior leadership and partner teams to guide decision-making.
  
  

Why Read AI?

• Innovative: We're set to bring AI to the masses by introducing technology designed to improve every interaction.
• Massive Impact: AI's greatest impact will be on the ability to allow people to do more, taking away mundane tasks and allowing them to focus on what matters the most.
• Growth Opportunities: Read AI is the fastest growing meeting notetaker in history, and is on pace to be one of the fastest growing consumer AI companies. With a recent $21MM Series A lead by Goodwater and Madrona, Read is set to build AI for the rest of us.
• Collaborative Culture: Work in a supportive and collaborative environment with a diverse and talented team.
  
  

The annual base salary for this position ranges from $114,745 – $126,824 plus equity and benefits. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer low deductible health plans, as well as flexible time away and family leave programs.