Demo

IT Support Specialist

Reade & Company LLC
Roslyn, NY Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/9/2025

Job Description

Job Description

Job Responsibilities :

  • Provide technical support for end-users, resolving hardware, software, and network issues in a timely manner.
  • Install, configure, and maintain software applications, including QuickBooks Desktop, QuickBooks Online, and CCH ProSystem FX Tax Software.
  • Assist with system updates, patches, and security configurations to protect company data and ensure compliance with industry standards.
  • Monitor and troubleshoot network performance, connectivity issues, and data backups.
  • Manage and maintain IT assets, including computers, printers, and other peripherals.
  • Collaborate with accounting staff to improve workflow efficiency through technology solutions.
  • Provide training and documentation for staff on IT-related procedures and software usage.
  • Liaise with third-party vendors and IT service providers when necessary.

Qualifications :

  • Proven experience as an IT Support Specialist, Help Desk Technician, or similar role, preferably in an accounting or financial services environment.
  • Strong knowledge of QuickBooks Desktop, QuickBooks Online, and CCH ProSystem FX Tax Software.
  • Familiarity with Windows operating systems, Microsoft Office Suite, Google Admin and cloud-based applications.
  • Experience with networking, system security, and troubleshooting hardware / software issues.
  • Excellent problem-solving skills and the ability to work independently as well as in a team environment.
  • Strong communication skills to effectively assist non-technical users.
  • Ability to manage multiple

    We offer a competitive salary, generous paid days off and a beautiful work environment.

    Company Description

    Reade & Company is a well-established accounting firm dedicated to providing top-tier financial services to our clients. We are seeking an on site skilled and proactive IT Support Specialist to join our team and ensure the smooth operation of our technological infrastructure. This role is crucial in supporting our accountants and staff with software and hardware troubleshooting, system maintenance, and cybersecurity best practices.

    Company Description

    Reade & Company is a well-established accounting firm dedicated to providing top-tier financial services to our clients. We are seeking an on site skilled and proactive IT Support Specialist to join our team and ensure the smooth operation of our technological infrastructure. This role is crucial in supporting our accountants and staff with software and hardware troubleshooting, system maintenance, and cybersecurity best practices.

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