What are the responsibilities and job description for the Adminstrative Support Worker Lead - Phoenix Convention Center position at ReadyOn?
Note: This is a direct hire role with Aramark, a leading food service employer, at Phoenix Convention Center.
Job Description
We are looking for a detail-oriented and proactive IT Admin to support our operations. This role will focus on assisting with the management of POS systems, cord management, event support, managing calls with various Help Desks, and other essential IT duties.
Job Responsibilities
Key Responsibilities:
- Provide on-site IT support during events, ensuring all systems function smoothly.
- Manage and troubleshoot POS systems, including setup, configuration, and maintenance.
- Appetize/Spot On - hardware familiarization, basic troubleshooting, venue updates, report gathering and distribution.
- Organize and maintain IT infrastructure, including cord management and connectivity solutions.
- Serve as a liaison with Help Desk services to resolve technical issues efficiently.
- Assist with system pricing updates and menu configuration for back-of-house operations.
- Support minor project management tasks related to IT infrastructure and upgrades.
- Maintain documentation of IT procedures, troubleshooting steps, and system configurations.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
#FH-100
Qualifications:
- Basic knowledge of IT support, networking, and troubleshooting.
- Experience with POS systems is preferred but not required.
- Strong problem-solving skills and ability to work independently.
- Excellent communication skills to interact with various departments and vendors.
- Ability to lift and maneuver IT equipment as needed.
- Availability to work event-based schedules, including evenings and weekends.
- Potential for full-time opportunities based on performance and business needs.
Job Type: Part-time
Benefits:
- Flexible schedule
Experience:
- IT: 1 year (Preferred)
Ability to Commute:
- Phoenix, AZ 85004 (Required)
Work Location: In person
