Concessions Supervisor- Coors Field

Note: This is a direct hire role with Aramark, a leading food service employer, at Coors Field.

Job Description

Coors Field is home to the MLB Colorado Rockies in Denver, Colorado. Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do. The Concessions Supervisor is the accountability for our stands and sets the tone for our Concessions Team.

Our ideal candidate is someone with previous supervisor experience in a related field or environment and is able to tackle hurdles with professionalism and compassion while still ensuring that the guests and clients are happy.

This employee will have the ability to work holidays, overtime, nights and/or weekends (as needed).

This position is considered an Hourly/ Seasonal/ Part-Time Employee

Position Type

Scheduling for this position will be managed through a flex workforce app, ReadyOn, in which shifts will be made available for you to select. There is no minimum guaranteed hours per week and hours will not exceed 25hrs/wk average annually.

Job Responsibilities

• Attends, participates, and conducts pre-shift huddles (as required)
• Schedules and assigns daily work assignments and tasks to their assigned stands and confirms completion
• Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service in accordance with Aramark’s standards, policies, and procedures
• Prep assigned stands by unlocking doors and equipment
• Verify stand signage is accurate and reflects the same in the Point of Sale (POS)
• Ensures Stand Leads are properly conducting safety and food checks
• Adheres to concession administrative tasks – including, but not limited to, discrepancy forms, inventory logs, order forms, etc
• Ensures that food is stored correctly by adhering to food safety policies and procedures
• Assists with workstation set-up to include prep tables, service counters, hot wells, and steam tables
• Assists and delegates the proper tear-down, cleaning and sanitizing of workstations
• Serves food to customers and employees while ensuring guest satisfaction and anticipating the customers’ needs
• Replenishes food items and ensure product is stocked to appropriate levels
• Adheres to all alcohol service policies and safe drinking guidelines including the checking of patron’s valid identification
• Maintains excellent, friendly, and efficient customer service and positive demeanor towards guests, customers, clients, and co-workers
• Ensures security of company assets
• Accepts constructive feedback and provides ideas, concerns to and from leadership

The above listed bullets do not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with advance notice.

This role reports directly to the Manager and Director of Concessions with oversight by the Alcohol Compliance Supervisor.

Qualifications

• 21 years of age or older (Required)
• Previous supervisory experience in a related role or field (Required)
• TEAM/ TiPS Alcohol certification (Required) – applicants will be trained & certified on site if certification is needed
• ServSafe or equivalent Food Safety Certification (Required) – applicants will be trained & certified on site if certification is needed
• Demonstrates interpersonal and communication skills, both verbal and written
• Requires occasional lifting, carrying, pushing, and pulling up to 25 lbs.
• Exhibit and practice the highest level of guest satisfaction skills
• Willingness to accept operational changes, new procedures, and constructive comments

This role will have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of PPE.

Compensation Data

The hourly rate of pay for this position ranges from $20 to $22.75, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the rate of compensation for this position as of the time of posting.

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Type: Part-time

Ability to Commute:

• Denver, CO 80205 (Required)

Ability to Relocate:

• Denver, CO 80205: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $23