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Customer Service Representative - Competitive Pay + Uncapped Commissions!

Real Estate Consultant Group
Memphis, TN Full Time
POSTED ON 1/2/2025
AVAILABLE BEFORE 2/22/2025

Join our dynamic Customer Service team! We’re seeking enthusiastic individuals to handle inbound and outbound calls, assist customers, and provide top-notch service. With a competitive base salary, monthly uncapped commissions, renewal commissions, and bonus incentives, your earning potential is limitless!

Key Responsibilities:

  • Convey information to customers in a clear, logical and easy to understand manner. Adjust communication style and tailor content to customers and others to ensure understanding
  • Demonstrate understanding of the potential problems of cross-cultural communication
  • Summarize outcome of discussion with customers to ensure that all requests or problems have been addressed
  • Ensure procedures for completing work tasks are carefully followed. Perform work tasks with a focus on quality and attention to detail. Follow through on work commitments
  • Develop a daily planning system; prioritize important or urgent tasks. Plan the best use of time by using time-management tools
  • Identify the need for and collect information to better understand issues, problems and opportunities; make necessary contacts to obtain informati
  • Attracting and naturing prospeti clients anmd inquiries via phone, email, and chat.
  • Provide exceptional customer support, resolving issues with empathy and efficiency.
  • Identify opportunities to assist with additional services.
  • Maintain accurate records in our state-of-the-art CRM system.

Qualifications:

  • High School Diploma or equivalent.
  • Strong communication skills and attention to detail.
  • Previous contact center or banking experience preferred.
  • Bilingual (Spanish) is a plus!

Apply today and grow your career with us!

Job Types: Part-time, Contract

Pay: $12.00 - $15.00 per hour

Expected hours: 24 – 30 per week

Benefits:

  • Flexible schedule
  • Paid time off
  • Professional development assistance

Shift:

  • 8 hour shift
  • Day shift
  • Morning shift

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: Multiple locations

Salary : $12 - $15

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