What are the responsibilities and job description for the Customer Service Representative - Competitive Pay + Uncapped Commissions! position at Real Estate Consultant Group?
Join our dynamic Customer Service team! We’re seeking enthusiastic individuals to handle inbound and outbound calls, assist customers, and provide top-notch service. With a competitive base salary, monthly uncapped commissions, renewal commissions, and bonus incentives, your earning potential is limitless!
Key Responsibilities:
- Convey information to customers in a clear, logical and easy to understand manner. Adjust communication style and tailor content to customers and others to ensure understanding
- Demonstrate understanding of the potential problems of cross-cultural communication
- Summarize outcome of discussion with customers to ensure that all requests or problems have been addressed
- Ensure procedures for completing work tasks are carefully followed. Perform work tasks with a focus on quality and attention to detail. Follow through on work commitments
- Develop a daily planning system; prioritize important or urgent tasks. Plan the best use of time by using time-management tools
- Identify the need for and collect information to better understand issues, problems and opportunities; make necessary contacts to obtain informati
- Attracting and naturing prospeti clients anmd inquiries via phone, email, and chat.
- Provide exceptional customer support, resolving issues with empathy and efficiency.
- Identify opportunities to assist with additional services.
- Maintain accurate records in our state-of-the-art CRM system.
Qualifications:
- High School Diploma or equivalent.
- Strong communication skills and attention to detail.
- Previous contact center or banking experience preferred.
- Bilingual (Spanish) is a plus!
Apply today and grow your career with us!
Job Types: Part-time, Contract
Pay: $12.00 - $15.00 per hour
Expected hours: 24 – 30 per week
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
Shift:
- 8 hour shift
- Day shift
- Morning shift
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: Multiple locations
Salary : $12 - $15