Maintenance Supervisor

Title: Maintenance Supervisor 

Job Classification: Non-Exempt

Reports to: Property Manager 

Job Summary:

We are seeking an experienced Maintenance Supervisor to oversee all aspects of maintenance operations for our affordable apartment community. The ideal candidate will have a strong background in vendor management, bidding processes, team leadership, and ensuring maintenance tasks are completed efficiently and on time. The Maintenance Supervisor will be responsible for maintaining the physical integrity of the property while fostering a positive and productive work environment. Finally, the prime candidate will be able to demonstrate servant leadership skills as well as work alongside the maintenance team in completing daily work orders.

Key Responsibilities:

Maintenance Operations:

• Ensure all maintenance requests and work orders are completed efficiently and within designated time frames.
• Perform routine inspections of the property, including buildings, common areas, amenities, and equipment.
• Identify and resolve maintenance issues promptly to enhance resident satisfaction.
• Oversee and ensure compliance with preventative maintenance programs.
• Oversee city inspection/NSPIRE inspections
• Complete daily work orders as well as maintaining adequate inventory levels in the maintenance shop.
• Participate in the yearly budgeting process and capex plan.

Vendor & Budget Management:

• Obtain and evaluate competitive bids for projects, repairs, and services.
• Develop and maintain strong relationships with vendors and contractors.
• Ensure work completed by vendors meets quality standards and is within budget.
• Maintain accurate records of maintenance expenditures and assist in budget preparation.

Team Leadership & Accountability:

• Lead, train, and supervise the maintenance team, fostering a culture of accountability and professionalism.
• Assign tasks & work orders effectively and ensure timely completion of work orders and projects.
• Conduct performance evaluations and provide feedback to team members.
• Implement and enforce safety standards and compliance with regulations.          

Deadline & Compliance Management:

• Ensure all maintenance activities comply with local, state, and federal regulations.
• Oversee timely unit turns and apartment preparations for new residents that align with company standards.
• Oversee city inspection/NSPIRE inspections
• Monitor and enforce OSHA and other safety standards to maintain a safe work environment.
• Respond promptly to emergency maintenance situations.

Qualifications & Skills:

• 3 or more years of proven experience as a Maintenance Supervisor or similar role in property management leading a team of at least 2 or more techs.
• Experience in affordable housing environments such as section 8 inspections, NSPIRE inspections, etc.
• Strong ability to manage vendors, obtain bids, multi-task and oversee contract work.
• Excellent leadership and team/time management skills.
• Strong problem-solving abilities and attention to detail.
• Ability to prioritize tasks and meet strict deadlines.
• Knowledge of HVAC, plumbing, electrical, appliance repair, and other multi-family housing maintenance functions.
• Familiarity with property management software such as Yardi and ADP is a plus.
• HVAC certification, CPO (Certified Pool Operator) other relevant certifications preferred.
• A Boiler’s license is required.
• High school diploma or equivalent; trade school or technical training preferred.

Other duties as assigned

Work Environment & Physical Requirements:

• Ability and willingness to work on-call, evenings, and weekends as needed.
• Ability to lift up to 50 lbs and perform physical activities such as climbing, bending, and walking.
• Exposure to varying weather conditions while working outdoors.

Compensation & Benefits:

• Compensation: $30.00 - $34.00 per hour
• Generous Paid Time Off: 10 Paid Holidays 16 Days of PTO Sick & Safe Time 
• Health Benefits: Medical, Dental, Vision
• 401(k) with Up to 4% Match
• Employer-Paid Insurance: Life, AD&D, and Long-Term Disability
• Professional Development Opportunities