What are the responsibilities and job description for the Bilingual Dispatch Associate position at Real Floors?
Join the Real Floors Team today! Fun & Energetic Work Environment!
Job Title : Bilingual (required) Operations / Installation Associate
Job Type : Direct / Full-Time
Location : Birmingham, AL
Hours : Monday - Friday 8 : 30am-5 : 30pm (8am-5pm during training)
COMPANY OVERVIEW :
Real Floors, Inc. has been recognized as a Top Workplace for 10 years in a row and is now the largest wholesale flooring company in all of North America! We provide excellent, high-quality flooring installation services to the multifamily industry (apartments, student housing) and the growing single-family rental homes market. We highly value our employees and provide them with amazing benefits, a family-like culture, and a positive work environment!
Job Overview : We are looking to welcome a BILINGUAL professional to oversee the activities of our subcontracted flooring installers for our Birmingham, AL market. This position will focus on dispatching subcontractor work orders, processing inspections and deliveries, and providing support to our subcontractors during installations.
Responsibilities :
- Communicate with our subcontracted flooring installers to assign work orders efficiently.
- Review subcontractor payroll sheets for accuracy, ensuring that all payment details are correct.
- Communicate with subcontractors and colleagues to resolve any work order issues.
- Research issues related to work order chargebacks and warranties.
- Utilize your in-depth knowledge of our products and services to satisfy customers and retain business.
- Interact seamlessly with other Real Floors employees in various roles and functions, including sales, operations, warehouse, inventory, billing, and quality assurance, to provide a positive customer experience.
- Be willing to perform additional duties as necessary to support the team and company goals.
Qualifications :
AMAZING BENEFITS :
Generous Paid Time Off (PTO) / Paid Holidays
FREE Life Insurance
FREE Disability Insurance
FREE Health Care Insurance
Dental & Vision Care Insurance options
Retirement 401(k) GENEROUS company match
Fitness Membership Reimbursement
Employee Referral Bonus Program
More!
Real Floors : We Live "Got-Your-Back-Ability" Every Day!
NOTE : Principals only. Recruiters, staffing agencies and other third parties will not be considered.
Real Floors, Inc. & Real Floors Commercial, Inc. provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.