What are the responsibilities and job description for the Audiology Assistant position at REAL HEARING USA LLC?
Job Description
Job Description
Benefits :Real Hearing USA is a leading group of private audiology practices committed to providing exceptional hearing healthcare. We believe in empowering our employees by offering growth opportunities, professional development, and a supportive work environment. Join our team and make a meaningful impact on patients' lives in your community!
Position Overview :
We seek an enthusiastic and detail-oriented Patient Care Coordinator to join our team. This is more than just a job its a career growth opportunity ! Real Hearing offers a clear pathway for dedicated employees to advance from the Patient Care Coordinator to becoming a certified Audiology Assistant . We will invest in your future by covering the cost of training courses and certification for those who demonstrate excellence in their role and a passion for patient care.
Key Responsibilities :
- Welcome and assist patients with scheduling, inquiries, and follow-ups.
- Create and manage patient files, including billing and insurance documentation.
- Handle hearing aid repairs, orders, and shipping processes.
- Coordinate patient communication and outreach to enhance care experience.
- Maintain accurate appointment schedules using our electronic records system.
- Contribute to a positive office environment by collaborating with audiologists and other team members.
- Strong interpersonal and communication skills.
- Excellent organizational abilities and attention to detail.
- Willingness to learn and grow in the hearing healthcare field.
- A customer-focused mindset with a passion for helping others.
- Ability to work in a fast-paced environment while managing multiple tasks.
- Prior experience in healthcare or customer service is a plus but not required.
- Growth Potential : Real Hearing is committed to your professional development. Eligible patient care coordinators will have the opportunity to receive paid training to become certified Audiology Assistant .
- Comprehensive Training : We provide extensive on-the-job training and support to ensure your success in this role.
- Team-Oriented Culture : Work alongside passionate professionals dedicated to improving patients lives.
- Competitive Compensation : We offer a competitive salary, paid time off, and other benefits.
What Were Looking For :
Why Join Real Hearing?
Please DO NOT contact the office. Human Resources will contact you via email about the next steps.
