Assistant Property Manager/Leasing Agent

Real Property Management Pocatello is continuing to grow and needs an assistant property manager. This is a new position that will evolve as our company does. Our current vision is for this position to encompass both a leasing agent's and a property manager's responsibilities.

The Assistant Property Manager (APM) plays a role in supporting the property management team in overseeing daily operations and ensuring the highest level of service. This position involves assisting with leasing activities, maintaining tenant relationships, and ensuring compliance with Fair Housing regulations. The ideal candidate will possess strong organizational skills and a customer-focused mindset to enhance the living experience for tenants and ensure our property owner's investments are maintained at the fullest level.

These responsibilities may include:

· Building relationships with potential and current tenants

· Overseeing the timely completion of maintenance requests for completion

· Showing properties to potential tenants and answering relevant questions

· Preparing and executing detailed and legally compliant lease agreements

· Overseeing all applicant procedures including verifying renter income and executing default protocols

· Assist in successful and prompt conflict resolution benefitting all parties

Tenant Relations

· Address tenant inquiries quickly and professionally

· Manage move-in and move-out processes, including property evaluations and all required paperwork

· Maintain consistent and open communication with tenants regarding property-related items to ensure tenants feel valued and informed

Leasing and Marketing

· Assist with marketing efforts, including property tours and unit advertisement

· Process tenant screenings per company and industry standards

· Create lease agreements and countersign

· Manage lease renewal processes

Maintenance and Operations

· Assist with the coordination of maintenance repairs

· Oversee assigned work orders for completion

· Ensure properties are maintained in a clean, attractive and safe manner

· Assist with property evaluations

Administrative Support

· Maintain accurate tenant files and property data

· Assist with office duties including answering phones with professionalism and top notch phone ettiquette, returning calls to leads tenants, vendors and property owners, assisting with office walk-ins, and other duties as required by the OM

Compliance

· Ensure compliance with local, state, and federal regulations related to property management, HUD, and code enforcement

· Maintain accurate and records for compliance standards

· The ability to maintain strict confidentiality with information obtained is required

Other Duties

· Stay current on industry trends in property management and HUD regulations

· Perform other duties as assigned by OM and Lead PM

Skills and Qualifications

· Strong communication and customer service skills

· Conflict management and resolution skills to address concerns promptly and effectively

· Excellent time management and organizational skills

· Basic knowledge of property management principles and procedures is welcome, but not required. RPM will train the right candidate in industry standards

· Familiarity with property management software and technology is helpful but not necessary

· Ability to work independently and most importantly as part of a team

· Valid driver's license and reliable transportation with insurance is required

· Ability to pass a drug test and background check is required

· A high school diploma or equivalent is required

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Ability to Commute:

• Pocatello, ID 83201 (Required)

Ability to Relocate:

• Pocatello, ID 83201: Relocate before starting work (Preferred)

Work Location: In person

Salary : $14 - $17