Systems Administrator – IT & Cybersecurity Support

The Utah Royals FC, Real Salt Lake (RSL), and RSL Training Academy are dedicated to the growth and success of soccer in Utah. The Utah Royals FC is committed to empowerment, while RSL represents the state with pride and fosters a winning culture. The RSL Training Academy nurtures young athletes and instills values of discipline and teamwork. Together, they are committed to inspiring the soccer culture of Utah and creating lasting impressions one winning experience at a time. 

SUMMARY

We are seeking a Systems Administrator with a strong background in IT support, network administration, and cybersecurity. This role requires a proactive and detail-oriented professional to maintain our IT infrastructure, assist with network and security issues in collaboration with our third-party vendors, and manage company devices. The ideal candidate will have experience in business software support, IT asset management, and general systems administration.

RESPONSIBILITIES INCLUDE: 

Systems Administration & IT Support

• Manage and maintain company IT infrastructure, including servers, workstations, cloud-based services, and conference room equipment.
• Install, configure, and update software and operating systems on company devices.
• Be willing to troubleshoot hardware and software issues, ensuring minimal downtime for staff.
• Provide technical support for business applications and assist employees with IT-related issues.
• Manage the relationship with our helpdesk partner, ensuring timely resolution of IT support requests and escalating issues as needed.
• Assist in user account management, email setup, and basic administrative tasks related to cloud and enterprise applications.

Network & Cybersecurity Support

• Identify and troubleshoot network issues, escalating to and collaborating with third-party vendors as needed.
• Assist in implementing security best practices, including patch management and system updates.
• Support cybersecurity initiatives, such as access control, endpoint security, and phishing prevention.
• Monitor and report on IT security incidents and vulnerabilities.

Device Procurement & Management

• Oversee the procurement, issuance, and collection of company devices, such as laptops, and peripherals.
• Maintain an inventory of IT assets, ensuring proper tracking and compliance.
• Perform basic hardware setup and software installation for new employees.
• Ensure all devices are properly secured, configured, and updated according to company policies.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in information technology, Computer Science, Cybersecurity, or a related field.
• 5 years of experience in IT support, systems administration, or a related field.
• Experience with general IT administration, including business software, enterprise applications, and cloud-based services.
• Familiarity with network troubleshooting and IT security best practices.
• Experience in IT asset management and device procurement.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and interpersonal skills to assist non-technical users.
• Detail-oriented and highly organized in managing IT assets.
• Ability to handle multiple tasks in a fast-paced environment.
• Able to pass a background check and become Safe sport certified. 

PREFERRED QUALIFICATIONS

• Experience working with third-party IT vendors for network and security support.
• Familiarity with remote desktop support tools and ticketing systems.
• IT certifications such as CompTIA A , Security , or Microsoft certifications (MS-900, MD-100) are a plus.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The job requires regularly lifting/pushing up to 25 pounds and occasionally lifting/pushing more than 50 pounds or exerting heavy force, in a wide disparity or environmental conditions. The job involves standing, stooping, bending, lifting, pushing, typing, etc.

The Club provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and Utah Royals reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.