What are the responsibilities and job description for the Team Leader/Manager position at Real Time Technologies (RT²)?
Get to Know Us Better
RT² offers the most flexible cutting-edge Retail Management Solutions that encompass sales,
inventory management, frontline employee management and engagement, payments, business
intelligence, and digital automation tools for the wireless industry.We support Fortune 500
companies, unify their customer experience, and remove pain points across multiple retail touch
points. RT² prides itself on fostering a team-oriented culture and a dynamic work environment,
where team members are set up to make meaningful contributions across the organization.
Team Leader/Manager-The Team Leader, Engineering is a servant leader whose primary goal is to build a team that is self-organizing and self-managing. As a Team Leader, this person is responsible for elevating team member performance and ensuring their team has what it needs to implement technologically superior products.
Responsibilities:
NEdMEItYiK
RT² offers the most flexible cutting-edge Retail Management Solutions that encompass sales,
inventory management, frontline employee management and engagement, payments, business
intelligence, and digital automation tools for the wireless industry.We support Fortune 500
companies, unify their customer experience, and remove pain points across multiple retail touch
points. RT² prides itself on fostering a team-oriented culture and a dynamic work environment,
where team members are set up to make meaningful contributions across the organization.
Team Leader/Manager-The Team Leader, Engineering is a servant leader whose primary goal is to build a team that is self-organizing and self-managing. As a Team Leader, this person is responsible for elevating team member performance and ensuring their team has what it needs to implement technologically superior products.
Responsibilities:
- Lead and mentor an agile team that leans into data-driven experimentation, innovation, quality, and craftsmanship
- Mentor peer leaders with guidance and direction from the Director, Engineering
- Communicate and promote the culture and mission of the company
- Collaborate with leadership to establish a divisional mission aligned with the company vision
- Promote iterative, thoughtful decision-making within a self-organized team
- Recognize trends affecting delivery goals and support team decisions on short- and long-term resolutions, removing roadblocks when necessary
- Drive performance in areas, such as quality, predictability, flow, and velocity
- Coordinate response and communication of tech incidents to stakeholders
- Recognize trends across tech incidents and ensure true root causes have been identified and fixes implemented
- Stay informed of trends and changes in the broader technology, business, and regulatory landscapes
- Regularly evaluate the teams size, organizational fit, and position and propose changes to improve synergies
- Understand and plan for the product roadmap and maintain awareness of broader technical and business changes impacting the team
- Develop short-, mid-, and long-term key results with the team to achieve team objectives
- Develop and retain talent in alignment with the product team's vision and roadmap
- Lead interviews and discussions regarding hiring decisions for candidates and promotions, pulling in appropriate subject matter experts as required
- Prepare and deliver reviews, compensation adjustments, and promotions
- Identify, implement, and drive adoption of best practices within the leadership community
- Mentor and support team members on any of the above responsibilities
- 8 years of professional experience in software engineering, with 5 years in a technical leadership or people management role
- Proven experience leading high-performing, agile engineering teams in a fast-paced, product-driven environment
- Familiarity with cloud-native architecture and services, ideally in Azure, and a solid understanding of CI/CD pipelines and DevOps principles
- Demonstrated ability to foster a culture of experimentation, continuous improvement, and engineering excellence
- Skilled at mentoring both engineers and fellow leaders on technical execution, team dynamics, and process improvement
- Strong communication and collaboration skills, with a track record of influencing cross-functional teams and aligning engineering initiatives with broader business goals
- Ability to navigate ambiguity, recognize patterns and trends, and lead through change while keeping teams motivated and focused
- Passion for building inclusive, psychologically safe teams where feedback is welcomed, and innovation thrives
- A unique opportunity to shape the journey of RT²
- Working within a rapidly growing, game-changing business
- Remote, flexible working options
- Competitive compensation
- Generous STI and LTI provisions
- Health, Dental and Vision Insurance
- Paid Annual Leave
- Paid Sick Leave
- 401K, and more
NEdMEItYiK
