Operations Manager

Why RealCold?

Established in 2022, RealCold was founded to address the unmet needs of the food cold chain sector. By combining high-growth strategic locations, state-of-the-art facilities, and exhaustive offerings that include traditional storage programs and diverse value-added services (including DTC), the company has positioned itself as a collaborative and integrated provider for food retailers, producers, and distributors. This mission is reinforced through its highly bespoke solutioning and customer-centric approach. The RealCold platform operates a national, omni-channel network, inclusive of traditional storage offerings, as well as comprehensive direct-to-consumer programs, which can reach the majority of U.S. consumers within 1- or 2-day ground service. For more information on RealCold, please visit www.realcold.com.

Role Overview:

The Operations Manager will plan and oversee the daily operations of the organization to ensure goals and objectives are achieved.   

Essential Functions and Key Responsibilities:

• Follows and enforces all safety rules and regulations at all times.
• Plans and organizes daily activities related to production and operations.
• Measures productivity by analyzing performance data, financial data, and activity reports. 
• Coordinates with other support departments such as Human Resources, finance, and logistics to ensure successful production operations. 
• Oversees the shipping and receiving functions. 
• Determines labor needs to meet production goals. 
• Assists with budget preparation for operations unit.
• Coordinates with marketing and sales departments to determine pricing, timing, and number of sales promotions, and products to be sold. 
• Assists with or prepares and updates, organization’s operations manual and policies. 
• Performs other related duties as required. 

Requirements of the Position:

• Bachelor’s degree in Business Management, Business Administration, or related field required; M.B.A. preferred. 
• Certification through the Institute of Certified Professional Managers (ICPM) preferred. 
• Five years of operations management or related experience required. 

Knowledge, Skills, and Abilities:

• Excellent managerial and supervisory skills. 
• Extensive knowledge of operations and production management. 
• Ability to interpret financial data as needed to set production goals. 
• Ability to access and navigate the production facility.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills. 
• Proficient in Microsoft Office Suite or similar software.
• Prioritizes efforts and ensures they align with business objectives
• Drives vision and purpose by painting a compelling picture of the vision and strategy that movtivates others to action. 
• Possess a strategic mindset 
• Be customer focused, building strong customer relationships and plans and aligns work to meet the customer’s needs.
• Develop team members both to meet their career goals and the organization’s goals.
• Creates a climate where people are motivated to do their best to help the company achieves its objectives.
• Communicates effectively, both written and orally.
• Manages conflict, handling conflict situations effectively with minimal disruption.

Work Requirements:

• Work full-time onsite at the RealCold facility
• Hours vary depending on facilities shipment of product out of each facility
• Must be able to work overtime as needed
• Typical workweeks are standard 40 hours with workdays fluctuating based customer demands

Physical Work Environment:

Works in a cold storage facility with exposure to low to below zero temperatures. This job may involve occasional exposure to some disagreeable elements such as dust, noise, etc. Accidents are improbable other than minor injuries. Environment may be fast paced at times.

Physical Requirements:

This is not an all-inclusive list, but it is intended to give an overview physical requirement for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job, the employee is regularly required to:

• Continually:  Sit, walk, speak, and hear
• Continually:  Type, write, and read
• Occasionally: Stand, carry, lift push and reach up to 15 lbs.