What are the responsibilities and job description for the Business Development Lead position at RealCold?
About the Company:
RealCold was founded to address the unmet needs of the food cold chain sector. By combining high-growth strategic locations, state-of-the-art facilities, and exhaustive offerings, the company has positioned itself as a collaborative and integrated provider for food retailers, producers, and distributors.
Job Description:
We are seeking an experienced Customer Experience Manager to join our team. In this role, you will be responsible for developing and implementing strategies to enhance customer satisfaction across all touchpoints. You will also foster open communication and value in external and internal business partnerships, and drive sales growth.
Requirements:
RealCold was founded to address the unmet needs of the food cold chain sector. By combining high-growth strategic locations, state-of-the-art facilities, and exhaustive offerings, the company has positioned itself as a collaborative and integrated provider for food retailers, producers, and distributors.
Job Description:
We are seeking an experienced Customer Experience Manager to join our team. In this role, you will be responsible for developing and implementing strategies to enhance customer satisfaction across all touchpoints. You will also foster open communication and value in external and internal business partnerships, and drive sales growth.
Requirements:
- Strong knowledge of B2B, D2C, Cold Storage, Warehouse Environment.
- Minimum 2-5 years of experience in a warehouse or cold storage environment.
- Excellent communication (verbal, written & listening), interpersonal and customer service skills.
