What are the responsibilities and job description for the Onsite Recreation Assistant - part time (SDCA2025-8046) position at RealManage?
Overview
Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.
RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.
Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.
Company Overview:
RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 32 states and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.
Ranked among the top firms in the community management industry (#3 out of 5,000 ), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.
Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.
Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.
RealManage is a values-based company with the following values as our guiding principles:
- Integrity: we always do the right thing.
- Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
- Selflessness: more than teamwork; we are part of something special and much larger than any of us.
- Personal Relationships: we are a professional services company; people do business with people they like.
- Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Responsibilities
Part-Time Onsite Recreational Assistant/Office Assistant: 20-25 hours/week.
The Club at Stonecrest Village is looking for a reliable self-efficient person to create banquet and tennis reservations for residents and to answer phones, give tours and attend to email inquiries. The recreation assistant position will have outstanding customer service skills and be responsible for maintaining surveillance of all activity in the recreational facility to ensure safety and security of children and adults.
Part time will include nights and weekends 20-25 hours per week. Shift = Weekdays 4:00pm to closing (Closing at 8pm or 10pm) and Weekends 7:45am-2:00pm or 2:00pm-closing (Closing at 8pm or 10pm)
RESPONSIBILITIES:
- Assist residents with private banquet event planning.
- Event setup, set up banquet room with requested tables and chairs.
- Organize various events such as game night, bunco, cooking classes, food trucks, summer barbecues, concerts in the park etc.
- Explain and enforce rules and regulations to homeowners and guests of the recreation facility.
- Identify situations where residents are not able to safely participate in an activity and inform the Director.
- Office memo preparation, assist new members with ID cards and paperwork, other office duties assigned by the Director.
- Comply with quality assurance expectations and standards. Move, lift, or carry objects weighing less than or equal to 40 pounds, stand, sit, or walk for an extended period.
- Other work-related tasks as needed.
Work address is:Stonecrest Village3110 W Canyon AvenueSan Diego, California 92123
Qualifications
Skills required:
Customer Service Skills: An enjoyment of dealing with customers, being friendly, helpful and providing an excellent level of service to customers
Communication Skills: Can assess if a customer does not understand an instruction, policy or requirement, and can explain to them in different ways, to make sure they understand.
Team Player: Will help out and do other duties if required, not afraid to get their hands dirty and will go the extra mile.
Decision-making skills: Must be able to think on your feet and adapt to changing conditions.
Technical Skills: Must be able to pick up practical skills easily and become proficient in using them
Pay and Benefits:
$18.25 to $18.60 hour, depending on education and experience
Salary : $18 - $19