Onsite Seasonal Recreational Service Member-Part Time (FAZ2025-8129)

Overview

Company Overview:

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Property Summary: 

Welcome to Continental Country Club… where members become friends for a lifetime and families share experiences that are cherished for generations to come. Our commitment is to create lasting memories for our members through sport, fitness, laughter, relaxation and social events.

Mission

To preserve and enhance residents’ lifestyle and owners’ property values by providing to its members quality surroundings, amenities and services financed through fees and assessments paid by the owners. To manage a golf course and restaurant, both open to the general public and to carry out the provisions of the association’s CC&R’s.

Vision

Our vision is for Continental Country Club to become the premier country club and the number one choice for Northern Arizona residents and their guests. To provide a family fun atmosphere with all the amenities where people want to come and join.

History

The Continental Country Club Clubhouse is the neighborhood centerpiece, designed for member camaraderie and family get-togethers. Expansive and comfortable, the 25,000 square-foot clubhouse features spectacular views of Mt. Elden and our world-class golf course while housing the Golf Shop, The Oakmont Restaurant, The Venue, and the Fitness Center.

Responsibilities

Recreational Service Member: seasonal part time position

The Recreational Service Member plays a key role in facilitating recreational activities and amenities within the homeowner's association HOA), fostering a vibrant and engaging community environment. This position is responsible for assisting with the coordination, operation, and maintenance of recreational facilities, programs, and services to enhance the overall resident experience.

Work collaboratively with HOA staff members, volunteers, vendors, and external partners to support the overall mission.

• To help maintain facilities and provide a level of hospitality to our guests which meet the company and exceeds guest expectations.
• Works closely with management and all staff to create a strong and effective team.
• Help to provide a welcoming environment for our guests with high standards of service.
• Help maintain smooth operation of the Lodge facilities, infrastructure, services and functions.
• Help maintain a safe, harmonious, enjoyable work place environment for all staff.
• Show a positive and enthusiastic manner at all times.
• Communicate and report to management on a regular basis in line with company requirements.
• Gain a clear understanding of duties required and ensure that these are carried out in a safe and practical manner to or above company standards
• Plus any task assigned by Supervisor

Qualifications

Skills required:

Customer Service Skills: An enjoyment of dealing with customers, being friendly, helpful and providing an excellent level of service to customers

Communication Skills: Can assess if a customer does not understand an instruction, policy or requirement, and can explain to them in different ways, to make sure they understand.

Team Player: Will help out and do other duties if required, not afraid to get their hands dirty and will go the extra mile.

Decision-making skills: Must be able to think on your feet and adapt to changing conditions.

Technical Skills: Must be able to pick up practical skills easily and become proficient in using them

Pay = $18.00 hour based on education and experience 

Salary : $18