What are the responsibilities and job description for the Wire Desk Clerk - Remote position at Realogy?
We’re seeking a Wire Desk Clerk to join the team. This is a remote-work position. The job will be done primarily from the home of the employee.
Description:
As our Wire Desk Clerk, you will have the opportunity to manage numerous, time-sensitive wire transfer requests that require 100% attention and accuracy. You’ll process large quantities of data; therefore, must have strong attention to detail.
Job Responsibilities:
Requirements:
#Remote
Description:
As our Wire Desk Clerk, you will have the opportunity to manage numerous, time-sensitive wire transfer requests that require 100% attention and accuracy. You’ll process large quantities of data; therefore, must have strong attention to detail.
Job Responsibilities:
- Manage daily wire transfer activities, ensuring time sensitive actions are processed first
- Review documentation for completeness and accuracy to assure compliance with company wire transfer procedures and requirements
- Confirm incoming wires, enter and/or release wires in bank system(s) accurately
- Provide timely response to customer inquiries
- Communicate with banks, resolve issues and manage reporting as needed
- Maintain Wire Transfer Request Log to ensure no wires are duplicated, including success of wires
- Access and navigate various instances of company "Title" system
- Proofread and release wire transfers entered into bank systems by others
- Respond to internal and external customer inquiries and keep team members aware of any wires on hold or expected documents
Requirements:
- High school or GED required
- Data entry experience required
- 1-year customer service experience
- Escrow, Title Company, Mortgage or Banking preferred
- Strong PC skills and working knowledge of Excel required
- Must have excellent oral and written communication skills
- Excellent interpersonal, organizational and time management skills
- Must be able to adhere to appropriate company policies and procedures
- Must be detail focused and possess excellent follow up skills
- Candidates may be required to pass exam required for NJ Title Producer License
- This position can be performed anywhere except Colorado.
#Remote
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