What are the responsibilities and job description for the Business Development Representative - WEST position at RealReal inc.?
About The Role
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Our Sales team is growing at The RealReal, and we’re seeking self-motivated individuals with excellent communication and interpersonal skills to join our team! The Business Development Representative (BDR) - WEST works to qualify leads and pass to the appropriate sales channel to close into new consignors. If you’re customer-obsessed and driven to excel in a fully-remote, competitive sales environment, this could be the perfect fit!
WEST : Eligible work locations : AZ, CA, CO, HI, ID, IL, NM, NV, OR, TX, UT, WA
What You Get To Do Everyday
Act as first point of contact for prospective clients (leads) interested in consigning at The RealReal.
Qualify marketing generated leads through daily outreach, while fielding inbound inquiries.
Pass qualified leads to appropriate sales channel to close into new consignment business.
Nurture leads through ongoing follow-up via phone / text / email.
Utilize internal tools and resources to educate leads on consignment process, brands accepted, pricing expectations and next steps.
What You Bring To The Role
Minimum Requirements
High degree of professionalism and excellent phone demeanor.
Exceptional attention to detail and organization skills; ability to tailor communication style to suit all audiences.
Strong customer service, problem-solving, and analytical skills.
Excellent verbal and written communication skills.
Comfortability using software such as G-Suite, Email, SalesForce, CRM.
Self-motivation and drive to excel in fast-paced environment.
A solutions-focused mentality with a growth mindset.
Adaptability and openness to change.
Ability to commit to full-time hours (40 hours per week).
Must be able to work one weekend day - shifts offered are : Tuesday-Saturday or Sunday-Thursday.
Preferred Requirements
Familiarity with the luxury fashion marketplace.
Lead qualification experience.
Compensation, Benefits, Perks
Hourly base pay uncapped commission.
800 / month commission (at target).
Monthly sales competitions (i.e. cash | prizes | site credit | stock).
Employee Stock Purchase Plan (purchase stock at discounted rates).
401K (with company matching up to $1000).
Medical, Dental & Vision Insurance.
Paid parental leave.
18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays.
The expected hourly rate for this role is $21-$21. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision.
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Salary : $21
