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Field Sales Account Executive (Luxury Consignment Executive)

RealReal inc.
Newport, CA Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/18/2025

About The Role

Our team is growing at The RealReal, and we’re seeking experienced salespeople to help drive new consignment business. The Luxury Consignment Executive (LCE) is a key Outside Sales position and drives both new and repeat business by acquiring consigned items from clients within an assigned territory. If you’re customer-obsessed and self-motivated to “win” in an in-home appointment based, quota-driven sales environment, this could be the perfect fit!

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

What You Get To Do Everyday

  • Work to convert marketing generated leads into new clients, and self-generate new business by prospecting new and activating lapsed leads.
  • Connect with new and established clients to drive consignment activity through daily outreach and in-home appointments.
  • Leverage strong client relationships to gain referrals for new business.
  • Procure consigned goods from clients and ship to ecommerce centers on their behalf.
  • Outreach daily to leads and clients.
  • Provide an outstanding client experience.
  • Review contract with clients.
  • Set pricing expectations through deep knowledge of luxury, while utilizing internal tools and resources.
  • Partner with Consignor Relations team to proactively resolve client issues or concerns.
  • Regularly spend more than 70% in the field building client relationships and acquiring consigned items.
  • Other duties as required.

What You Bring To The Role

Minimum Requirements

  • 3 years direct sales experience with a proven track record of success in performance-based sales roles.
  • Ability to quickly build rapport and establish trust and credibility with clients.
  • Ability to commit to 40 hours per week and occasionally work off-hours as required by clientele.
  • Self-motivation and drive to achieve results.
  • Stellar communication skills – both written and verbal; Ability to effectively interface with sophisticated clientele and adapt communication style to suit the target audience.
  • Proven ability to build lasting relationships with clients and colleagues.
  • Self-motivated, proactive, dedicated, and results-oriented with a strong ability to work independently in a fast-paced work environment.
  • Strong organizational and follow-up skills.
  • Proficiency with technological tools including Salesforce or a CRM of similar caliber and G-suite.
  • Team-focused mentality with a passion for collaboration.
  • A solutions-focused mentality with a growth mindset.
  • Adaptability and openness to change.
  • Highly coachable with an eagerness to learn.
  • Must live and regularly meet with clients in person anywhere within assigned territory.
  • A current, valid driver's license (except in Manhattan, Brooklyn, and Chicago markets).
  • Car insurance that meets or exceeds local requirements.
  • A satisfactory Motor Vehicle Record (MVR)
  • Driving record background check of the past 3 years or as provided for by applicable law.
  • Ability to travel more than 70% within designated market.
  • Ability to lift and move up to 25 lbs.
  • Preferred Requirements

  • Experience converting leads to close new business.
  • Previous experience selling luxury goods and / or services.
  • Existing book of clients.
  • Ability to discuss and advise customers on general fashion trends and developments in the luxury market.
  • Compensation, Benefits, Perks

  • Base salary plus uncapped commission.
  • 2,000 / month commission - top performers earning over $5,000 / month.
  • Annual Elite Club Trip for top performers.
  • Monthly sales competitions (i.e. cash | prizes | site credit | stock).
  • Employee Stock Purchase Plan.
  • 401K with Company Match.
  • Medical, Dental & Vision Insurance.
  • Paid Parental Leave.
  • Unlimited Discretionary Time Off (DTO)
  • and 10 Paid Company Holidays.
  • Unlimited DTO with Manager approval.
  • The expected salary range for this role is $60,000.00-$65,000.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

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    Salary : $5,000

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