What are the responsibilities and job description for the Inside Sales Representative/Customer Service position at ReBath?
Are you looking for an exciting opportunity to join a dynamic team with a fantastic work culture, plenty of room for growth, and a role that truly makes a difference? If so, we want you on our team at ReBath!
As a Inside Sales Rep, your primary responsibility will be setting appointments from hot and qualified leads—this is not cold calling! You'll play a key role in driving our growth by booking appointments and ensuring our customers receive exceptional service.
Responsibilities:
- Handle inbound and outbound calls with professionalism and courtesy.
- Book appointments efficiently from pre-qualified leads.
- Provide outstanding customer service by addressing inquiries and resolving issues promptly.
- Perform data entry and maintain accurate customer records.
- Utilize sales techniques to recommend the right products or services.
- Follow call scripts and adhere to company policies and procedures.
- Maintain a high level of phone etiquette with clear communication and active listening.
- Multilingual proficiency is a plus, particularly in .
Qualifications:
- Previous experience in a call center or customer service role is preferred.
- Strong verbal communication skills
- Excellent problem-solving skills and quick thinking.
- Proficiency in data entry and navigating computer systems.
- Ability to work both independently and as part of a team.
- Sales experience or knowledge of sales techniques is an advantage.
- Capable of handling high call volumes while maintaining professionalism and composure.
Why Join Us?
At ReBath, we believe in the importance of our work and how we do it. Our Core Values—Love, Excellence, and Growth—define our team dynamics and how we serve our customers, team members, and communities. As part of our team, you’ll have the opportunity to grow, contribute, and make a meaningful impact.
Perks and Benefits:
- Full-time, year-round employment.
- Paid holidays and vacation days.
- Medical benefits program.
- 401(k) plan.
- Dental and vision insurance.
- Flexible schedule.
- Opportunity to work in a supportive and growth-oriented environment.
Compensation: $18 per hour Commission on sales made Bonus
Work Schedule:
- 8-hour shifts with the flexibility of morning, day, and evening options.
- Monday to Friday with rotating weekends as needed.
Work Setting: In-person
Ready to make a difference and grow with us? Apply now and be a part of something great!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Supplemental Pay:
- Bonus opportunities
- Monthly bonus
- Yearly bonus
Experience:
- Call Center or Similar: 1 year (Required)
- Customer service: 2 years (Required)
Ability to Commute:
- Birmingham, AL 35210 (Required)
Work Location: In person
Salary : $18
