What are the responsibilities and job description for the Phone Sales / Appointment Setter position at Rebecca Rose Fine Portraits?
Job Title: Sales/Appointment Setter (Customer-Centric & High-Ticket Sales Exp.)
Company: Rebecca Rose Fine Portraits
Location: Office / Maitland Florida
Employment Type: Full-Time
Schedule: M - F
Hours: 9a - 6p
About Us:
Rebecca Rose Fine Portraits is a leading provider of luxury portrait photography services, dedicated to capturing timeless memories for our clients. We pride ourselves on offering an unparalleled customer experience, combining artistry and personal connection to deliver exceptional value. As our Appointment Setter, you will play a pivotal role in shaping first impressions and guiding potential clients throughout the client lifecycle.
Job Summary:
We are seeking a motivated and highly customer-focused Appointment Setter with experience in high-ticket sales. In this role, you will be responsible for initiating meaningful connections with prospective clients, qualifying leads, and scheduling portrait sessions for both our photography team and reveals for our sales team.. The ideal candidate understands the nuances of luxury sales, possesses excellent communication skills, and thrives on delivering exceptional client experiences.
Key Responsibilities:
- Lead Engagement: Contact potential clients via phone, email, or messaging platforms to introduce our services and qualify their interest.
- Client Relationship Building: Establish trust and rapport with clients by understanding their needs and communicating the value of our services.
- Appointment Scheduling: Accurately schedule sessions between prospective clients and our sales or photography team, ensuring alignment with client availability and preferences.
- High-Ticket Sales Support: Leverage your expertise in high-value transactions to guide clients through the decision-making process, addressing concerns and highlighting benefits.
- Follow-Up: Conduct timely and professional follow-ups to nurture leads and ensure a seamless client lifecycle.
- CRM Management: Maintain detailed and accurate records of client interactions and appointments in our CRM system.
- Collaboration: Work closely with the sales, studio, and marketing teams to refine lead-generation strategies and ensure alignment with company goals.
Qualifications:
- Proven experience in appointment setting and sales, preferably within the luxury or high-ticket sector.
- Exceptional interpersonal and communication skills, with a focus on active listening and empathy.
- Demonstrated ability to build trust and establish strong relationships with clients.
- Strong organizational skills and attention to detail.
- Proficiency with CRM software and appointment scheduling tools.
- Goal-oriented mindset with a passion for delivering outstanding client experiences.
- Must have a bubbly personality who doesn't fear being bold or assertive
- Must be extremely performance driven
What We Offer:
- Competitive pay with performance-based incentives.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- The chance to be part of a team that creates meaningful, lasting memories for our clients.
How to Apply:
If you are a passionate and customer-centric professional with a knack for high-ticket sales, we would love to hear from you. Please submit your resume, and COMPLETE the assessment link below.
Sales/Appointment Setter Assessment: https://www.ondemandassessment.com/link/index/JB-OP870OUBW?u=1173396
NOTE: Candidates who complete the assessment, will receive priority interview availability.
Rebecca Rose Fine Portraits is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us in creating unforgettable experiences and helping clients preserve their most cherished moments!
