Demo

Assistant Manager

Rebel Convenience Stores
Tonawanda, NY Full Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 5/6/2025

Description

Job Title : Assistant Store Manager

FLSA Classification : Non-Exempt (Hourly)

Department : Operations

Reports To : Store Manager / Regional Area Manager

Why Join the Rebel Team?

At Rebel Convenience Stores, we've spent over 30 years as a family-owned business, focusing on exceptional service and community values. We're committed to making our stores welcoming places where team members grow and customers return. Join Rebel Convenience Stores as an Assistant Store Manager and bring your leadership and retail expertise to our team! We're seeking someone with retail experience who's ready to take on a supervisory role, ensuring smooth operations and delivering top-notch customer service.

Join us for a role filled with spontaneity, opportunities to connect with the community, and plenty of growth potential.

Position Overview

The Assistant Store Manager (ASM) leads and supports store operations, assisting customers and fostering positive connections. ASMs uphold a safe, customer-focused environment, stepping into Store Manager duties when needed. This role requires initiative, strong communication, and organizational skills to consistently provide friendly, professional service.

Key Responsibilities

  • Leadership & Support : Assist the Store Manager in directing daily operations and take charge in their absence. Supervise and train staff on equipment, store processes, and customer service.
  • Customer Engagement : Greet customers with enthusiasm, assist with purchases, handle complaints tactfully, and build rapport with regular shoppers.
  • Store Management : Maintain and organize the store inside and out, ensuring cleanliness, safety, and product stock. Adhere to loss prevention and security protocols to prevent theft and manage transactions accurately.
  • Operational Efficiency : Handle inventory, complete reports, and maintain company standards on age-restricted sales and loss prevention policies.

Requirements

  • Experience : 2-4 years in a supervisory or customer service role
  • Must be able to work overtime, weekends, and holidays as needed.
  • Skills : Strong customer service, multitasking, and organizational skills; experience with cash registers and related equipment
  • Availability : Flexible schedule including nights, weekends, and holidays
  • Must have a valid driver's license and proof of valid proof of automobile insurance.
  • Must be flexible to travel to nearby stores for support as needed.
  • What We Offer

  • Competitive Pay
  • Paid Time Off
  • Tuition Assistance for ongoing education
  • Comprehensive Benefits (medical, dental, vision)
  • Career Growth - Our focus is on promoting from within!
  • Required

    Preferred

    Job Industries

  • Retail
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