What are the responsibilities and job description for the Retail Sales Associate position at Rebel Convenience Stores?
Job Description
The Customer Service Associate is a key position within our store operations, responsible for delivering exceptional customer experiences. Key responsibilities include:
* Customer Interaction: Greet and assist customers in a friendly, efficient manner; handle customer inquiries, complaints, and purchases with a positive attitude.
* Product Knowledge: Maintain up-to-date knowledge of store promotions and product information to provide customers with helpful recommendations.
* Transaction Handling: Efficiently operate cash registers, electronic safes, and other point-of-sale equipment while following cash handling procedures.
* Store Maintenance: Clean and organize the store, restrooms, and outdoor areas, including snow and ice removal in winter months, as needed.
* Food Service: Operate, clean, and maintain food service equipment and ensure product safety and freshness.
* Inventory Management: Restock and organize shelves, manage the walk-in cooler/freezer, rotate merchandise using FIFO methods, and verify product codes.
* Security Compliance: Adhere to safety and security policies to prevent theft, ensure age-restricted sales compliance, and report suspicious activity.
Additional duties may include supporting in training new team members, completing necessary paperwork and logs, and handling all other duties assigned by the Store Manager.
The Customer Service Associate is a key position within our store operations, responsible for delivering exceptional customer experiences. Key responsibilities include:
* Customer Interaction: Greet and assist customers in a friendly, efficient manner; handle customer inquiries, complaints, and purchases with a positive attitude.
* Product Knowledge: Maintain up-to-date knowledge of store promotions and product information to provide customers with helpful recommendations.
* Transaction Handling: Efficiently operate cash registers, electronic safes, and other point-of-sale equipment while following cash handling procedures.
* Store Maintenance: Clean and organize the store, restrooms, and outdoor areas, including snow and ice removal in winter months, as needed.
* Food Service: Operate, clean, and maintain food service equipment and ensure product safety and freshness.
* Inventory Management: Restock and organize shelves, manage the walk-in cooler/freezer, rotate merchandise using FIFO methods, and verify product codes.
* Security Compliance: Adhere to safety and security policies to prevent theft, ensure age-restricted sales compliance, and report suspicious activity.
Additional duties may include supporting in training new team members, completing necessary paperwork and logs, and handling all other duties assigned by the Store Manager.
