Administrative Coordinator (Remote)

About Us

Rebirth Counseling and Therapy Services LLC is a remote private mental health practice serving individuals and couples inOhio. We focus on helping people heal from trauma, grief, anxiety, depression, and stress-related challenges. Our goal is to provide compassionate, high-quality care in a supportive and welcoming environment.

We believe in CARING:
C Compassionate Collaboration Working together with kindness and respect.
A Accountability Taking responsibility for our work.
R Responsiveness Helping clients and team members quickly and effectively.
I Intentional Regard Valuing and respecting each individual with empathy and understanding.
N Nurturing Leadership & Excellence Encouraging growth, mentorship, and a commitment to high standards.
G Growth Always learning and improving.

We are looking for an organized, proactive, and tech-savvy Administrative Coordinator to support our team, enhance daily operations, and ensure efficiency in administrative tasks. This position is primarily remote, but some administrative meetings are conducted in person.

Responsibilities

• Oversee and manage the administrative team, ensuring smooth handling of calls, emails, and scheduling requests.
• Facilitate weekly administrative meetings, some conducted in person.
• Coordinateadministrative tasks and workflows to maintain efficiency within the practice.
• Support clinicians with scheduling, documentation, and client communication.
• Assist with billing tasks, reports, and payment tracking.
• Utilize technology to improve processes and maintain organized systems.
• Handle documentation requests for insurance companies, clients, and community partners, ensuring accuracy and timely processing.
• Collaborate with leadership to supportorganizational goals and administrative effectiveness.
  
• Assist with website updates and social media management (preferred but not required).

Qualifications

• Experience in administrative support, healthcare, or mental health settings (preferred).
• Strong organizational and multitasking skills with attention to detail.
• Ability to work independently in a fully remote environment, with the flexibility to attend occasional in-person meetings.
• Familiarity with insurance billing for commercial and Medicaid(preferred).
• Proficiency with spreadsheets, scheduling tools, and other administrative technology.
• Excellent written and verbal communication skills.
• Problem-solving mindset with a focus on process improvement.
  

Seven Key Skills of the Ideal Candidate

1. Leadership & Team Management Ability to oversee, support, and coordinate administrative team functions effectively.
2. Strong Communication & Remote Team Coordination Clear and professional verbal and written communication skills, with the ability to adjust communication strategies to ensure efficiency and engagement in a remote work environment.
3. Organizational Excellence Proven ability to prioritize, manage multiple responsibilities, and maintain structured workflows.
4. Problem-Solving & Critical Thinking Capacity to analyze challenges, improve efficiency, and implement effective solutions.
5. Technical Proficiency Comfort with scheduling software, spreadsheets, and administrative tools; ability to learn new systems quickly.
6. Billing & Financial Awareness Familiarity with invoicing, payment tracking, and insurance billing processes (preferred).
7. Adaptability & Initiative Self-motivated, able to work independently in a remote environment, and adaptable to changing priorities.

Why Join Us?

• Flexible schedule 20 hours per week, primarily remote.
• Competitive pay $26 $31 per hour based on experience.
• Supportive work environment with a collaborative team.
• Quarterly in-person team outings for team building, support, and rejuvenation.
• Opportunities for professional growth and skill development.

If you are detail-oriented, organized, and enjoy supporting a team, we invite you to apply.