Front Desk Patient Care Coordinator- LEHI/PROVO

IMPORTANT NOTE:
To move forward to the next part of our application process, ALL APPLICANTS MUST APPLY ON OUR WEBSITE: https://rebornphw.com/hiring/hiring-front-office-patient-care-coordinator/ below and press "APPLY HERE" .

Please note, due to an overwhelming response, we will only be reaching out to those once ALL parts of the application process have been completed (including your intro video).

Thanks, the team at Reborn Pelvic Health & Wellness, LLC.
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Are you ready for a career, not just another job?

Position Overview

Are you a skilled and compassionate Front Office Patient Care Coordinator in healthcare looking for a rewarding career that recognizes and values your talents? At Reborn, we believe in making a profound impact on our patients' lives while fostering an empowering, supportive work environment for our team.

Reborn is a thriving physical therapy practice with locations in Lehi, Layton, Murray, and Provo, UT, and we are currently seeking a full-time Front Office Patient Care Coordinator to join our passionate team in LEHI/PROVO (there may be travel between Lehi and Provo offices). Whether you're looking for a fresh start or to elevate your current career, this is your opportunity to join a dynamic, growth-focused company dedicated to patient care, professional development, and fostering lasting relationships.

You’ll play a pivotal role in delivering outstanding patient experiences, handling everything from front desk operations to patient coordination, and managing patient communication. We’re looking for a dependable, people-oriented, and detail-driven individual who thrives in a fast-paced environment and is committed to helping our patients achieve their health and wellness goals.

Key Responsibilities

As our Front Office Patient Care Coordinator, your role will be a mix of administrative support, patient care, and team coordination. Your responsibilities will include:

• Patient Interaction: Create a welcoming, empathetic environment for patients, managing check-ins, check-outs, and scheduling.
• Communication & Support: Handle patient calls, texts, emails, and inquiries with warmth, efficiency, and attention to detail.
• Billing & Insurance: Assist with billing, and maintain accurate, confidential patient records.
• Sales & CRM Management: Use Go High Level (GHL) or similar platforms to manage patient leads and support consultation conversions.
• Team Coordination: Work closely with the clinical team to ensure all patients have access to the necessary resources for their treatment plans.
• Administrative Support: Assist with clinic operations, help streamline office tasks, and contribute to a smooth daily workflow.

Position Requirements

We’re seeking candidates who:

• Have previous healthcare experience (ideally in a front desk role or with knowledge of EMR systems). 1-3 years in a medical receptionist or front desk role preferred.
• Are familiar with sales or CRM platforms (preferably Go High Level).
• Bring excellent communication skills, with a focus on empathy and professionalism.
• Have a detail-oriented mindset and the ability to juggle multiple tasks efficiently.
• Are adaptable, able to shift priorities with ease in a fast-paced environment.
• Are passionate about delivering exceptional patient care and supporting team success.

Position Rewards

Joining our team means more than just a job—it’s an opportunity to grow, feel valued, and make a true impact. Here’s what we offer:

• Competitive Salary: $18.00 – $21.00 per hour, based on experience.
• Comprehensive Benefits: Health Insurance Stipend, 401K with profit sharing, and paid time off (PTO).
• Professional Development: Mentorship programs and career advancement opportunities.
• Work-Life Balance: Flexible scheduling, quarterly gym membership stipend, and a supportive work environment that nurtures your personal and professional growth.
• Team Culture: Enjoy working in a positive, fun atmosphere with a group of dedicated professionals who truly care about each other and our patients.

This Job Is Ideal For Someone Who Is:

• Dependable – More reliable than spontaneous.
• People-oriented – Enjoys interacting with others and working on team projects.
• Adaptable/Flexible – Enjoys work that requires frequent shifts in direction.
• Detail-oriented – Prefers focusing on the details and ensuring every aspect of the work is completed accurately.

Why Reborn?

At Reborn, we’re committed to creating a workplace that feels like home—a place where you can thrive, grow, and feel appreciated. Our founder, a passionate physical therapist, created Reborn to be different—focused on employee empowerment, ongoing learning, and exceptional patient care. We’re proud of our 95% employee retention rate and know it’s because we invest in our people.

If you’re ready to bring your skills to a role where you’ll make a true impact, work alongside a supportive team, and enjoy a fulfilling career with growth potential, apply now. Don’t miss this opportunity to join the Reborn family and take your career to the next level.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $18 - $21