What are the responsibilities and job description for the Accounts Receivable Specialist position at Rebound Orthopedics & Neurosurgery?
Job Description
Job Description
Rebound is looking for a full-time Accounts Receivable Specialist for our Business Office. The Accounts Receivable Specialist will have the primary responsibility of managing assigned accounts by payer in order to successfully collect on outstanding insurance balances and maintaining department benchmarks. In addition, accomplish specially assigned duties and projects.
MAJOR DUTIES AND RESPONSIBILITIES :
- Support an environment that reinforces Rebound’s mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality and Recognition.
- Resolve potentially complex patient billing issues, both in person and by phone.
- Respond timely to all incoming correspondence.
- Assist with coding and error resolution by corrected claim submission and appeals.
- Update patient account data base. Document notes regarding all account transactions.
- Handle payment challenges for services reimbursed inappropriately by carriers.
- Obtain appropriate documentation from physicians to justify charge reimbursements.
- Work accounts receivable reports as generated and meet collection goals.
- Audit accounts to respond to refund requests and credit balances.
- Communicate possible problems with departmental manager.
- Participate in educational activities with carriers. Maintain updated carrier rules and educate other employees as appropriate.
- Cross train to back up other business office staff.
- Maintain strictest confidentiality.
- Performs other duties that may be required based on carrier specifications.
- Assist in strategic planning for training, implementations, or restructuring.
- Maintain a high degree of confidentiality and abide by all HIPAA rules and regulations.
- Perform other duties as assigned.
PERFORMANCE REQUIREMENTS :
TYPICAL PHYSICAL DEMANDS : Sitting for 90% of the working shift hours. Frequent typing / keyboarding to enter data into computer system. 100% visual demand to read paperwork and perform data entry. Frequent listening to place phone calls to patients and interact by phone with patients. Regular bending, twisting and squatting to retrieve from and return files to storage cabinets. Frequent walking to and from buildings.
TYPICAL WORKING CONDITIONS : Work is primarily performed in an office environment. Occasional exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment.
We are Proud to Offer :
This is a great opportunity to work in a quality organization with Top Doctors in the Northwest. At Rebound, our goal is to cultivate an organization that offers superior patient-centered medical care, with mutual respect and cooperation in a positive and supportive environment. Come join our team!
This is a full-time, 40 hour position.
