Activation Specialist

Job Description

Job Description

Salary : $50,000-$55,000

JOB POSTING

Activation Specialist

Join the Success team shaping the future of AI-powered shopping experiences across our global software platforms.

About us :

Our team is small, highly motivated, and focused on marketing excellence. Our organization is for individuals who appreciate challenging themselves and who thrive on curiosity and continuous development. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the companys mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are essential. All team members are expected to have excellent communication skills and the ability to work both independently and collaboratively across our organization and customer base.

Our mission :

Our mission is to create intelligent shopping experiences for the purpose of delighting our customers globally. Rebuy is a fully remote company and is trusted by some of the fastest-growing brands in DTC such as Aviator Nation, Liquid Death, Magic Spoon, Blenders, Primal Kitchen, and many more. We value Hard-Work, Empathy and Respect. Each team member plays a significant role in the company and is helping to shape the future of intelligent commerce. We build strong and lasting partnerships with all of our merchants and partners, provide a safe and fun work environment, and truly love what we do.

The role :

As an Activation Specialist, you will play a key role in onboarding new merchants and guiding them towards successful Rebuy product adoption. You will work closely with your lead and other teams to ensure a smooth and effective onboarding experience for our merchants, helping them activate Rebuy products and achieve their expected outcomes.

What youll do :

• Product Expertise : Develop a deep understanding of Rebuys product groups, including Cart & Merchandising, Search & Collections, Checkout & Post-Purchase, AB Testing & Smart Flows, Integrations, and Store Audits.
• Merchant Onboarding : Effectively onboard merchants onto assigned product groups, providing clear guidance and support by driving product adoption and activating features.
• Product Training : Deliver comprehensive training sessions to merchants, ensuring they understand the benefits and best practices for using the products.
• Product Adoption : Drive product adoption by leveraging your superior communication skills, product expertise, and offering strategic recommendations.
• Value Based Cross-Selling and Upselling : Identify opportunities to add value by suggesting additional products and features to merchants.
• Performance Tracking : Adhere to key metrics, such as activation rates and usage, to measure the effectiveness of your efforts.
• Feedback Loop : Gather merchant feedback to identify areas for improvement and inform product development.

What youll need :

Key Metrics :

Our Departmental Values :

Interview process :

After you submit your application, our team will review your CV and your amazing portfolio. If your work is everything we are looking for, you will be invited to a 30-minute phone interview where a team member will dive a little deeper into your experience and give you a little more info on what its like to work with us. If we feel you may be a good fit, you will be invited to proceed to the next set of interviews, which will include :

Benefits

remote work

Salary : $50,000 - $55,000