What are the responsibilities and job description for the Receptionist - Call Center First Impression Specialist position at Reception 24/7?
Do you love being friendly and helping making people's day? We have a great opportunity for you!
**To increase the likelihood of being contacted for an interview PLEASE send us a message and include your typing speed in a message to us.**
What do we do?
We answer calls and take messages for a variety of businesses from attorneys, marketing companies, accountants, construction companies, real estate, salons, and more! The majority of the job is to answer incoming calls. Some outbound calls such as appointment confirmations etc.
Check out more www.reception247.com
Qualifications
- Must have excellent and clear oral communication skills
- Strong customer service skills
- Experience with data entry and administrative tasks
- Excellent phone etiquette and communication skills
- Familiarity with multi-line phone systems
- Previous office management experience is a plus
- Typing speed of at least 45 words per minute
Responsibilities
- Utilize phone etiquette to handle incoming calls and direct them appropriately.
- Utilize administrative experience to assist in office tasks and maintain organization.
- Provide exceptional customer service to address inquiries and resolve issues professionally.
- Utilize data entry skills to input and update information accurately in systems.
- Assist in office management tasks to ensure smooth operations.
- Utilize typing skills to draft documents and correspondence efficiently.
- Operate multi-line phone systems to manage incoming and outgoing calls effectively.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.50 per hour
Benefits:
- Flexible schedule
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- What is your typing spped? Please send us a message once you do and include your typing speed in a message to us.**
Location:
- Orlando, FL 32819 (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Orlando, FL 32819 (Required)
Work Location: In person
Salary : $14 - $17