What are the responsibilities and job description for the On Call Emergency Shelter Support Staff position at Reclaim?

Job Description

Benefits :

Free food & snacks
Paid time off
Training & development

Our Agency :

Reclaim is a community resource providing pathways to stability, opportunity & connection. Our goal is to increase housing stability and community connections in the Snoqualmie Valley through comprehensive support services.

Severe Weather Shelter :

Reclaim operates an adult-only severe weather shelter in downtown Snoqualmie when temperature or air quality make it unsafe for living outside. When activated the shelter operates 24 / 7 and provides beds and meals for people experiencing homelessness. Families are sheltered at local motels. The severe weather shelter is open approximately 40 days per year.

Job Summary :

The role of Severe Weather Shelter Staff is to ensure the well-being of both clients and volunteers while overseeing regular routines in our severe weather shelter. Staff oversee all aspects of shelter operations while providing professional and compassionate support to our clients. Shelter Staff have a genuine concern for others, an ability to multitask and independently prioritize tasks along with the ability to maintain professional boundaries. This role offers an opportunity to make a meaningful impact on the lives of individuals in need and contribute to the mission of increasing stability and connection in our community.

Available Shifts :

8p-8a every night shelter is open

8a - 8p Saturday and Sundays when shelter is open

Additional week-day shifts may be possible to cover for regular staff (8a-8p)

Responsibilities :

Maintain a safe, supportive environment for clients by :

Monitoring facility to maintain safety of clients & staff

Assisting clients with shelter routines & procedures

Helping clients work through possible discord with others clients

Preparing simple meals and / or serve prepared foods, following all food safety guidelines.

Intervening in client crises.

Keeping shelter clean and restocked with supplies.

Education and experience :

Two years human services work or volunteer experience, preferably with people living in poverty or experiencing homelessness.

Experience working with a diverse population, with sensitivity to differences in socioeconomic status, culture, religion, sexual orientation, gender expression, race, age, physical and / or mental illness.

Previous training in trauma informed care, motivational interviewing, mental health first aid preferred.

Requirements :

Ability to work independently as part of a 2-person team (no direct supervision during overnight shifts.)

Ability to maintain clear personal and professional boundaries.

Ability to work effectively & calmly in constantly changing and sometimes demanding or chaotic settings.

Ability to remain alert and on duty throughout the duration of shifts (no sleeping during shift).

Ability to communicate well both orally and in written form, and follow detailed instructions.

Basic literacy & computer skills : Microsoft suite including Outlook and internet navigation.

Physical ability to lift at least 35 pounds on a regular basis; ability to sit, stand, bend, climb single flight of stairs, reach, type, see at close / distant range, hear at close / distant range, and perform cleaning duties.

Current food handlers permit, or ability to complete food handlers training immediately after hire.

Reliable and consistent transportation during inclement weather, including icy roads.

CPR / First Aid certified or ability to complete training immediately after hire.

Position Reports to : Director of Programs

Compensation : Starts at $25 / hour

Equal Opportunity Employment : Reclaim is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on the basis of race, sex / gender, religion / creed, pregnancy, age, physical or mental disability, marital status, national origin, genetic markers, military or veterans status, sexual orientation or any other characteristic protected by federal, state or local law.

COVID-19 considerations : We implement all safety and prevention protocols recommended by Seattle / King County Public Health Department. Masks are required at times.

Salary : $25

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