What are the responsibilities and job description for the IT Specialist position at RECO Equipment, Inc.?
JOB TITLE: IT Associate
LOCATION: Belmont , OH
STATUS: Full Time
COMPANY OVERVIEW:
RECO EQUIPMENT, INC. is a full line distributor supplying heavy and compact equipment - new, used, and rental. Our product lines are supported by Parts & Service departments at our branch locations. For more information on RECO Equipment, Inc., please visit www.recoequip.com.
PRODUCT LINES: Linkbelt, RokBak, Liebherr, Hitachi, Cummins engines, Isuzu engines.
We hire individuals who exhibit the following COMPANY CORE VALUES: Authenticity, Hard Working, Professional, Loyal, and Solution Driven!
IT ASSOCIATE RESPONSIBILITIES:
Responsible for running the corporate help desk to support the EBS business system, basic network, and computer issues, and assist technicians with manufacturer software,
- Responsible for all front-line troubleshooting in IT
- Responsible for escalating all unsolved issues to the IT Manager
- Responsible for being thorough and not giving up on resolving problems
- Responsible for all manufacturer software setup and support
- Responsible for setting up all-new desktop and laptop computers and maintaining the same
- Responsible for working with the IT Manager on all new location setup of IT infrastructure
IT ASSOCIATE REQUIREMENTS (Skills, Technology, and Physical Requirements)
- Valid driver’s license and must meet General Liability driving requirements in order to operate a company vehicle when necessary.
- Lift equipment (10-75 pounds regularly)
- Able to climb ladders
- Operate basic hand tools, such as drills, saws, and wire fishing equipment
- Must have good computer skills
- Must be a fast learner
- Must be a good communicator and able to interact with and interpret issues over the phone
- Must be able to travel as required (1-4 weeks per quarter)
Job Type: Full-time
Pay: $40,000.00 - $43,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- IT support: 2 years (Preferred)
- Google Suite: 1 year (Preferred)
- Customer support: 2 years (Preferred)
- Network management: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Belmont, OH 43718 (Required)
Work Location: In person
Salary : $40,000 - $43,000