Parts Counter Associate

JOB TITLE: PARTS COUNTER ASSOCIATE

LOCATION: Grand Rapids - MI

STATUS: Full Time, Hourly, Benefits Eligible

COMPANY OVERVIEW:

RECO EQUIPMENT INC. is a full line distributor supplying heavy and compact equipment - new, used, and rental. Our product lines are supported by Parts & Service departments at our branch locations. For more information on RECO Equipment Inc, please visit www.recoequip.com.

PRODUCT LINES: Linkbelt, RokBak, Liebherr, Hitachi, Cummins engines, Isuzu engines.

We hire individuals who exhibit the following COMPANY CORE VALUES: Authenticity, Hard Working, Professional, Loyal, and Solution Driven.

RESPONSIBILITIES:

Responsible for the efficient handling and control of the parts department through proper receiving, shipping, record keeping, delivery, and reporting as well as other duties specified by the Operations Manager.

• Responsible for all aspects of parts procurement, vendor relations, and customer service for heavy construction applications.
• Must be able to read parts diagrams and breakdowns, using a computer to look up parts using electronic parts catalogs.
• Processing core returns and shipping exchange parts cores to vendors and tracking core credits.
• Must have good communication and phone etiquette, ability to multitask with customer walk-ins and multiple phone calls.
• Receives all customer and service department ordered parts and components and places in proper areas and/or ships to the customers per orders specifications.
• Monitors promised delivery schedules are met and any known delays are communicated to the immediate supervisor and customers.
• Professionalism - we value teamwork, creating a cohesive work environment, and pride ourselves on the service we provide our customers.
• Ability to ship, receive, and warehouse parts using multiple logistics companies (i.e UPS, FedEx, etc).
• Other duties as assigned by management

REQUIREMENTS (Skills, Technology, and Physical Requirements)

• Valid driver’s license and must meet General Liability driving requirements in order to operate a company vehicle when necessary.
• Lift parts (10-100 lbs) regularly
• Operation of forklift required
• Climbing stairs/ladders to reach all parts shelving required.
• The position of Parts Counter Associate is classified as a safety sensitive position.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Parts Counter: 2 years (Preferred)
• Mechanical knowledge: 1 year (Preferred)
• Customer service: 2 years (Preferred)

Ability to Commute:

• Marne, MI 49435 (Required)

Ability to Relocate:

• Marne, MI 49435: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $21