What are the responsibilities and job description for the Community Outreach Specialist position at Recovery Center of Ohio?
JOB DESCRIPTION
Recovery Center of Ohio’s mission is to help individuals recover from mental health and substance use disorders. We are an agency committed to quality gender-responsive, trauma-informed care to clients with substance use and co-occurring disorders. The Outreach Specialist seeks to establish business-to-business relationships by networking with community providers and creating a referral network where clients are referred to our agency for substance use treatment services.
Essential Duties and Responsibilities
- Establish direct relationships with clients in the community and assist with self-referral into services
- Establishing relationships with shelters, transitional housing programs, probation and parole, local hospitals, inpatient facilities, etc. for networking and referrals
- Use a strengths-based and trauma-informed approach to work collaboratively with clients and internal and external team members to help support clients in their treatment and recovery
- Remain in compliance with internal and external policies, procedures, regulations, and standards, including all of the agencies policies and procedures and Quality Assurance Plan
- Participate in all assigned meetings, staff development, and training as required
Skills required
- Knowledge of community relations and outreach experience
- Knowledge of goals and objectives of various public services and programs
- Knowledge of community resources for the homeless
- Knowledge of local community needs and public resources
- Experience in outreach and recruitment program management
Requirements
- HS diploma or GED
- Related Associate’s degree preferred
- Community outreach experience
- Strong interpersonal and engagement skills
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Strong computer skills
- Ability to support the agency’s mission and philosophy, and demonstrate sensitivity to cultural diversity and workplace harmony
- Value for and ability to deliver excellent customer service
Additional Job Requirements:
- Must have the ability to effectively hear and communicate with other employees, the public, and persons served.
- Must have reliable transportation, have/maintain valid driver’s license, and maintain adequate automobile insurance.
- Travel is required as part of this position.
- Ability to operate telephone, fax machine, and computer hardware/software, etc.
- Must have the ability to write in a manner that is legible/readable/understandable.
- Willingness to work in a high stress environment that is driven by team performance.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Outreach: 2 years (Required)
- Marketing: 1 year (Preferred)
Ability to Commute:
- Akron, OH 44325 (Required)
Ability to Relocate:
- Akron, OH 44325: Relocate before starting work (Preferred)
Work Location: In person
