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Senior BI Analyst

Recovery.com
Madison, WI Full Time
POSTED ON 1/10/2025 CLOSED ON 1/22/2025

What are the responsibilities and job description for the Senior BI Analyst position at Recovery.com?

Here’s why we need your help

In this key role, you will be responsible for interpreting, and analyzing data from various sources, building data models, and reporting results back to relevant business areas to support organizational decisions.

Work Location

This is a hybrid role and requires you to be in the office 2-3 days a week.

How you know you’re being successful

  • Manage data analysis and BI dashboard projects independently, encompassing requirements gathering, data modeling, dashboard development, and final project presentation to secure stakeholder signoff.
  • Deliver daily executive summaries of key performance indicators (KPIs) and other critical metrics, enabling the leadership team to quickly identify and address potential pain points.
  • Advocate for data literacy across functional teams, driving noticeable improvements in data understanding and fostering stakeholder confidence in the accuracy and reliability of insights

We’ll expect you to do things like these

  • Data Analysis and Modeling
    Analyze and interpret data from diverse sources to develop reliable, scalable data models that serve as the foundation for Source of Truth metrics.
  • Stakeholder Management
    Initiate and lead project discussions with stakeholders, often starting with basic data requests. Maintain clear and effective communication throughout all project phases to ensure alignment and successful outcomes.
  • Business Insights and Performance Analysis
    Conduct in-depth data analysis to address key stakeholder questions, identifying drivers of business performance. Present findings effectively to business teams through dashboards and other communication tools.
  • Dashboard Development and Maintenance
    Design and maintain interactive, user-friendly visualizations by integrating data from multiple sources. Ensure dashboards are intuitive and accessible to maximize adoption and decision-making impact among end users.
  • Ad-Hoc Analysis and Data Literacy
    Respond to ad-hoc data queries, monitor key metrics, and evaluate organizational or departmental performance. Foster data literacy across the organization by making insights actionable and easy to understand.

Required Qualifications

  • Proven experience supporting diverse business teams with their data requirements, coupled with the ability to engage with technical and non-technical audiences.
  • At least 5 years of experience designing and developing BI dashboards for multiple organizational departments, including 2–3 years of hands-on expertise with Tableau, to craft data-driven stories aligned with diverse business use cases.
  • Expertise in creating complex data models using SQL to support robust and scalable analytics solutions.

What we think will improve your chances of success

  • Experience with Amplitude or a similar analytics platform will be highly preferred.
  • Experience in digital analytics will be highly preferred.
  • Excellent professional communication and etiquette skills
  • Experienced in a start-up environment
  • Autonomous and self-driven to own projects and produce quality outcomes

Travel Expectations

Twice a year for company gatherings.

Compensation

The base salary range for this position is $90,000 - $120,000/yr, plus eligible benefits. Compensation may be adjusted based on tenure and experience.

Equity Options

In addition to your cash compensation, you will receive options to buy stock in Recovery.com at a set strike price. These options will vest on a four-year schedule and present an exciting opportunity to benefit from the upside of our company’s growth.

Quarterly Bonus

An additional 10% of base earnings is paid out quarterly when the company meets its revenue target.

Dane County Housing Stipend

We strongly value in-person work and collaboration, so for full-time employees residing in Dane County, we offer a housing stipend of $689/month in addition to your salary ($8,268/yr; half of the Fair Market Value of a 2BR apartment in Madison according to rentdata.org).

Benefits and Perks

This role is eligible for the following benefits and perks:

  • Medical, Dental, and Vision Insurance (100% of premiums paid for employees, 50% of premiums paid for dependents)
  • Short- and long-term disability and basic life insurance
  • 401K (100% company match up to 3% and 50% on the next 2%)
  • Paid time off, paid holidays, and leaves of absence
  • Education Assistance (for educational coursework directly related to your role)
  • Flexible hybrid and work-from-home policy

About Recovery.com

Each year, 90% of people who need addiction treatment don’t receive it. One of the major reasons is the difficulty in finding a treatment provider, and as people increasingly turn to the internet over family, friends, or medical professionals to find care, Recovery.com is making a difference in thousands of people’s lives by providing a comprehensive, user-friendly resource for finding addiction and mental health treatment.

Launched in 2017, Recovery.com is a late-stage startup based in Madison, WI, on a mission to be the the most trusted online resource for connecting patients and mental health providers. We are rapidly growing and profitable, and looking to aggressively capture the market opportunity as we scale to $100M ARR over the next 4 years.

Our core values aren’t just words to us! They define who we are and how we work. People who are successful at Recovery.com:

  • Regularly show compassion and empathy for customers, patients, and fellow colleagues
  • Display vulnerability by demonstrating authenticity with themselves and encouraging it in others
  • Strive for growth and humbly seek to improve in all aspects of work
  • Demonstrate joy and a positive attitude in every interaction, from office conversations to solving difficult problems
  • Exhibit accountability by not only fulfilling their own responsibilities, but helping others in their work as well
  • Embrace creativity by testing the norms and being open to new ideas

Equal Opportunity Statement

Recovery.com is an equal opportunity employer committed to diversity and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, veteran status, gender identity, race, religious beliefs, disability, sexual orientation, age, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.

Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them.

Salary : $90,000 - $120,000

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