What are the responsibilities and job description for the Patient Advocate Administrator, Hourly position at Recovery Solutions?
You Matter
• Make a difference every day in the lives of the underserved• Join a mission driven organization with a people first culture• Excellent career growth opportunities
Join us and find a career that supports:• Caring for overlooked, underserved, and vulnerable patients• Diversity, equity, inclusion, and belonging• Autonomy in a warm team environment• Growth and training
Perks and Benefits In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including: • DailyPay, receive your money as you earn it! • Tuition Assistance and dependent Scholarships• Employee Assistance Program (EAP) including free counseling and health coaching• Company paid life insurance• Tax free Health Spending Accounts (HSA)• Wellness program featuring fitness memberships and product discounts• Preferred banking partnership and discounted rates for home and auto loans
*Eligibility for perks and benefits varies based on employee type and length of service.
Why Us
Now is your moment to make a difference in the lives of the underserved.
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.
Wellpath sees hundreds of thousands of unique individuals in their facilities month over month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan.
We offer ongoing training and development opportunities for licensed and unlicensed healthcare team members, and have best in class clinical resources for training, education, and point of care support.
How you make a difference
The Patient Advocate Administrator is responsible for coordinating and managing all aspects of patient advocacy and community outreach programs. This includes organizing community presentations, hospital tours, and fundraising events. They are also responsible for promptly investigating grievances, reviewing trends, and submitting reports to the governing board on a quarterly basis.
Key Responsibilities
- Chairs and staffs the Family Advisory Committee and Resident President Meeting, serving as the main hospital contact for families and facilitating issue resolution among interested parties.
- Represents the hospital at community meetings, and participates in hospital committees as assigned.
- Trains new employees in patient rights, including confidentiality, and reviews patient rights and responsibilities with newly admitted patients.
- Receives and reviews patient concerns, developing recommendations for corrective actions if necessary, and discussing recommendations or administrative resolutions with patients involved in an issue.
- Reviews all restraints and seclusions related to patients' rights issues.
Qualifications & Requirements
Education
- Bachelor’s degree from an accredited college or university required.
Experience
- Minimum of three (3) years of experience in a mental health setting in an advocacy role.
Licenses/Certifications
- None required.
We are an Equal Employment Opportunity Employer
We are committed to fostering, cultivating, and preserving a culture of uniqueness.
We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.
We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.
Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.
We are an Affirmative Action Employer in accordance with applicable state and local laws.
