Demo

Quality Assurance Director

Recovery Solutions
Little Rock, AR Full Time
POSTED ON 4/26/2025
AVAILABLE BEFORE 4/22/2026

You Matter

It’s more than a career. It’s a calling.

 

Everything we do is about taking care of people.

  • Taking Care of Our Patients.
  • Taking Care of Our People.
  • Taking Care of Our Partners.

 

Perks and Benefits In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing, including:

  • DailyPay, get no-fee, instant access to your earned pay!
  • Tuition Assistance and dependent Scholarships
  • Employee Assistance Program (EAP) including free counseling and health coaching
  • Company paid life insurance
  • Tax free Health Spending Accounts (HSA)
  • Wellness program featuring fitness memberships and product discounts
  • Preferred banking partnership and discounted rates for home and auto loans

 

*Eligibility for perks and benefits varies based on employee type and length of service. 

Why Us

From top to bottom, we are a company of caregivers.

If there is one unifying characteristic of everyone at Recovery Solutions, it is the deep desire to make a difference by helping society’s most vulnerable and often overlooked individuals. Every day our team has the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most.

 

For those of you whose calling it is to serve others, this is your moment. Your chance to join our family and be a part of our mission to care for those desperately in need, and to do your part to heal the world, one patient at a time.

 

How you make a difference

The Quality Assurance Director plays a critical role in driving excellence across the organization by managing and overseeing the Performance Improvement (PI), Compliance, and Risk Management programs. This strategic leader designs and implements robust policies and programs to ensure every department complies with accreditation standards, HIPAA regulations, and all relevant laws. In addition, the Quality Assurance Director provides essential training and orientation on corporate compliance, HIPAA, and risk management, empowering teams to uphold the highest standards of care and operational integrity. If you're passionate about fostering a culture of compliance and continuous improvement, this is the role for you!

Key Responsibilities

  • Clinical Staff Support & Direction: Provides guidance and support to clinical staff to ensure effective monitoring, reporting, and performance.

  • Compliance Reviews & Assessments: Reviews all functional areas within the facility for compliance with organizational, client, or regulatory standards, documenting findings and recommending improvements.

  • Incident Reporting & Root Cause Analysis: Investigates and reports facility incidents, assists with internal audits, and conducts root cause analysis on high-risk activities.

  • Risk Management & Safety Plans: Coordinates the risk management program, including safety plans and hazard vulnerability analysis (HVAs), ensuring compliance with accreditation standards and safety protocols.

  • Training & Performance Improvement: Provides training on accreditation standards, federal/state regulations, corrective action plans, and performance improvement tools, and serves as chairperson for relevant safety and compliance committees.

Qualifications & Requirements

Education:

  • Required: Bachelor’s degree in human services, health care, management, or related discipline.
  • Preferred: Master’s degree.

Experience:

  • Required: Three (3) years of demonstrated management experience in risk management, compliance or performance improvement administration.
  • Preferred: Previous experience in a hospital environment.

Certification:

  • Preferred: Certified Professional in Healthcare Quality (CPHQ) or other quality professional certification preferred.

We are an Equal Employment Opportunity Employer

We are committed to fostering, cultivating, and preserving a culture of uniqueness.

 

We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.

 

We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.

 

 

 

Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.

 

We are an Affirmative Action Employer in accordance with applicable state and local laws.

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