Medical Assistant - Tigard & SE Portland

Position Summary Medical Assistant

As a medical assistant at Recovery Works NW, you will support medical staff, ensuring smooth operation of the medical department, serve as the point of contact between the medical providers and patients whenever possible, and work closely with other support staff to ensure a positive patient experience. This position will be in-person, full-time and will float between our Tigard and SE Portland Locations

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Rooming patientsper guidelines
• Collecting initial information from the patient in preparation for seeing the provider
• Taking vital signs
• Specimen collection and enteringresults into the EHR per guidelines
• Submitting prior authorizations for medication
• Respond to all Prior authorization requests by the end of each day
• Taking COWS
• Giving injections
• Speaking to patients, pharmacies, and community partners on the phone in a compassionate and professional manner;
• Respond to all patient phone inquiries, pharmacy medication requests, and pharmacy issues by end of day each day
• Documenting encounters in EMR
• Maintain confidentiality of records relating to client's treatment
• Ensures a safe and clean working environment and adheres to standard infectious disease controlpolicies as published by Centers for Disease Control

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Phlebotomy and injection experience required.
• Must be able to remain calm and professional in high-stress and high-emotion situations; professional de-escalation experience is valued.
• Excellent communication skills (written and verbal).
• Good problem solving and teamwork skills.
• Ability to empathize with diverse patient population.
• Good computer skills with Microsoft Office and EMR.
• Ability to manage multiple projects simultaneously.
• Treats patients and co-workers with respect.
• Ability to travel to any outpatient location to cover team members planned time off or unexpected absence, if needed.

Benefits

• Medical insurance base tier premium is paid 100% by the company (option to upgrade to additional tiers and/or add family members which are paid for by employee)
• Dental and Vision Insurance premium is paid 100% by the company
• Holiday Pay
• PTO and Paid Sick Time
• 401k and 401k matching of up to 3% after 3 months

**Position is contingent on passing an OHA Background check and successful completion of a urine analysis (UA) after accepting job offer**

Recovery Works NW is an "Equal Opportunity Employer" and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.