What are the responsibilities and job description for the PATIENT RELATIONS COORDINATOR / MEDICAL SCHEDULER (Pain/Mental Health) position at Recovia?
Job Description
MUST ANSWER ALL QUESTIONS TO BE CONSIDERED!
Recovia, LLC is seeking a PATIENT RELATIONS COORDINATOR to be based at our Tempe Clinic. Recovia is an integrated outpatient treatment program to treat the whole person. We provide chronic pain, mental health, and substance use treatment - all under one roof. We have 7 locations across Phoenix, 2 in Tucson, and virtual care statewide. Learn more about us at www.recovia.com
We are looking for an eager individual who is passionate about helping people and is willing to learn and grow personally and professionally to join our team!
HOURS: FULL-TIME Monday - Friday, 7:30 AM - 4:30 PM (1 hour for lunch), no evenings/weekends
LOCATION: IN-PERSON, 1910 E Southern Ave, Tempe, AZ 85282 (Southern & McClintock)
PAY: $18-20/hour - $20 MAX (based on experience and expectation combined)
START DATE: ASAP
RESPONSIBILITIES of PATIENT RELATIONS COORDINATOR:
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Medical Specialty:
Company Description
RECOVIA is a Unique Multidisciplinary, Outcome Driven, Functional Program for Patients with Behavioral Health, Chronic Pain, and Addiction Issues. We have a Treatment Program That Works!
RECOVIA is a Unique Multidisciplinary, Outcome Driven, Functional Program for Patients with Behavioral Health, Chronic Pain, and Addiction Issues. We have a Treatment Program That Works!
MUST ANSWER ALL QUESTIONS TO BE CONSIDERED!
Recovia, LLC is seeking a PATIENT RELATIONS COORDINATOR to be based at our Tempe Clinic. Recovia is an integrated outpatient treatment program to treat the whole person. We provide chronic pain, mental health, and substance use treatment - all under one roof. We have 7 locations across Phoenix, 2 in Tucson, and virtual care statewide. Learn more about us at www.recovia.com
We are looking for an eager individual who is passionate about helping people and is willing to learn and grow personally and professionally to join our team!
HOURS: FULL-TIME Monday - Friday, 7:30 AM - 4:30 PM (1 hour for lunch), no evenings/weekends
LOCATION: IN-PERSON, 1910 E Southern Ave, Tempe, AZ 85282 (Southern & McClintock)
PAY: $18-20/hour - $20 MAX (based on experience and expectation combined)
START DATE: ASAP
RESPONSIBILITIES of PATIENT RELATIONS COORDINATOR:
- Serves as the primary point of contact for patients and third-party affiliates that are participating in the Recovia program as well as performs a wide range of administrative and clinical duties directly related to clinic
- Greeting and checking in/out patients
- Organizes and oversees daily scheduling for patient program flow (cancelling, rescheduling, relaying messages, reminder calls, etc.)
- Communicates daily scheduling changes, charting, and documentation needs to the appropriate provider
- Handles coordination and planning for active program patients
- Explains policies, procedures, and program services to patients, answering patient questions and concerns
- Oversees and performs new patient program orientation
- Works independently and within a team on special nonrecurring and ongoing projects
- Bachelor's Degree preferred (not required)
- Bilingual / Spanish speaking preferred but not required
- Prior experience with patient interaction and medical scheduling experience and EMR systems required
- Excellent customer service skills required
- Microsoft platforms experience required
- Positive attitude, charismatic, energetic personality
- Comfortable with in-person and virtual interaction and communication with a wide variety of audiences
- Problem-solving skills
- Tech-savvy
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Medical Specialty:
- Addiction Medicine
- Holistic Medicine
- Pain Medicine
- Physical & Rehabilitation Medicine
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Company Description
RECOVIA is a Unique Multidisciplinary, Outcome Driven, Functional Program for Patients with Behavioral Health, Chronic Pain, and Addiction Issues. We have a Treatment Program That Works!
RECOVIA is a Unique Multidisciplinary, Outcome Driven, Functional Program for Patients with Behavioral Health, Chronic Pain, and Addiction Issues. We have a Treatment Program That Works!
Salary : $18 - $20
