What are the responsibilities and job description for the Closing Officer - Customer Service Representative position at Recruit Right Strategies?
At Recruit Right Strategies, we are seeking a highly motivated and personable Closing Officer to join our team. As a key member of our sales team, you will be responsible for contacting existing mortgage customers via phone to educate them on the benefits of our services, with the goal of earning their settlement business.
The ideal candidate will have excellent customer service skills, strong oral/written communication skills, and the ability to multi-task in a fast-paced environment. A Notary Commission and Title Insurance License are also required.
We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are a results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply.
- Contact all customers via phone to discuss the benefits of our services
- Contact all customers via phone to educate them on the benefits of owners title insurance
- Monitor and conduct settlements, reviewing all transactions and documents and gathering all required signatures
- Create and manage customer service initiatives and provide reporting to branch/operations managers
