Field Technician - CNC

We are seeking a CNC Field Service Technician to join our growing team at various locations across the U.S. If you are passionate about troubleshooting, repairing, and maintaining CNC machine tools, we encourage you to apply. With opportunities available in multiple cities, you can find a role that aligns with your career goals and preferred location.

Locations
We are hiring for this role in the following locations:

• New York:
• Syracuse: $50k - $90k
• Rochester: $50k - $90k
• Buffalo: $50k - $90k
• Pennsylvania:
• Pittsburgh: $50k - $90k
• West Virginia:
• Morgantown: $50k - $90k
• Connecticut:
• Windsor: $50k - $85k
• Kentucky:
• Louisville: $70k - $90k
• Bowling Green: $70k - $90k
• Ohio:
• Dayton: $70k - $90k
• Cincinnati: $70k - $90k

Key Responsibilities

• Travel to customer sites to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls.
• Identify areas for performance improvement on equipment; perform and promote preventative maintenance on customer machine tool equipment.
• Detect and resolve issues with electrical and mechanical components.
• Utilize machine tool manuals, technical documents, and internal and vendor resources to research machine issues.
• Effectively communicate machine issues, status of installs, or status of machine repairs to customers; ensure proper documentation is completed and submitted to office and customer.
• Exhibit ownership of customer-related problems and coordinate with appropriate departments when necessary for resolution to ensure customer service satisfaction.
• Participate in meetings, seminars, and training sessions to stay informed about new developments in the field.
• Maintain an in-depth technical knowledge of product lines represented by the company.
• Stay abreast of vendor products and new technology, and implement as appropriate.
• Conduct machine maintenance training as part of after-sales technical support.
• Perform other duties as assigned.

Requirements

• Associate’s degree in a related field is preferred; High School Diploma/GED required.
• 3 years of experience working with CNC controls.
• Basic understanding of electrical, pneumatic, and hydraulic schematics; familiarity with precision measuring equipment.
• Experience with precision rotating machinery, spindles, and precision bearings highly beneficial.
• Problem-solving skills and attention to detail with technical aptitude is required.
• Ability to read and understand drawings and schematics.
• Working knowledge of Microsoft programs and other related business programs.
• Must be able to work unscheduled overtime without notice.
• Valid driver’s license and auto/vehicle insurance required.
• Ability to travel regionally up to 100% of the workweek; some overnight and domestic travel required.
• Must provide basic hand tools for electrical/mechanical repair.

Benefits

• Competitive salary and benefits package including health insurance, paid time off (PTO), and more.
• Opportunity for growth and career advancement.
• Comprehensive training and ongoing professional development.

Why Join Us?
Join a team dedicated to providing excellent customer service, cutting-edge technology, and innovative solutions in the CNC field. As a valued team member, you will have opportunities to expand your skills, take on new challenges, and be part of a supportive and dynamic work environment.

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Job Type: Full-time

Pay: $50,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• machinery, spindles, and bearings: 3 years (Required)
• CNC controls: 2 years (Required)

Ability to Commute:

• Rochester, NY (Required)

Work Location: In person

Salary : $50,000 - $90,000