What are the responsibilities and job description for the Intake Specialist position at Recruit Staff Hire, LLC?
Reputable downtown firm is seeking motivated and and high-energy agents for their call center! If you enjoy helping others and thrive in a fast-paced environment, this is the job for you! Schedule is Tuesday through Saturday.
TO BE CONSIDERED FOR THIS POSITION, CANDIDATES MUST DEMONSTRATE AN ABILITY TO TYPE AT LEAST 55 WPM BY COMPLETEING A TYPING ASSESSMENT.
Job Duties
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains and improves quality assurance and results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes Firm sign-up mission by completing related results as needed
Requirements
- Must be able to type 55 WPM
- Must be able to multitask
- Must be flexible to work some weekends
- Strong emotional intelligence
