Demo

Client Services Manager

Recruit4Business
Belmont, NC Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/16/2025

We are looking for a Client Services Manager . In this position, you will oversee all office operations, which includes managing and coordinating office services and associated tasks. You'll also ensure the implementation of effective internal controls, build a top-notch customer service team, achieve deadlines and organizational goals, and comply with company policies and procedures. Additionally, you will supervise and train the administrative staff. This position offers a competitive base pay of $70,000 / year with a performance-based bonus plan adding potentially $30,000-$50,000 in yearly compensation. You will also receive a comprehensive benefits package including medical, life insurance, 401(k), vacation, and paid holidays.

Requirements :

  • 4 years office management experience
  • 2 years project management experience
  • Proficiency in Word, Excel, Outlook, and QuickBooks
  • ServiceTitan experience preferred
  • HVAC experience preferred

Essential Duties :

  • Serve as the primary contact for all office operations.
  • Participate in on-call and weekend rotations with management.
  • Provide after-hours CSR support as needed.
  • Track and assess CSR performance.
  • Oversee daily operations of administrative staff (CSRs, Coordinators, Bookkeeper, Dispatchers) to ensure timely task completion.
  • Offer backup support to administrative and sales teams when necessary.
  • Develop and maintain written procedures for the company.
  • Facilitate new hire orientation and paperwork for direct reports.
  • Handle accounts receivable for collections.
  • Provide daily and weekly reports to management as required.
  • Assist managers with vendor and customer correspondence.
  • Oversee job costing for installation projects.
  • Execute business tasks on behalf of the owner, including calls, emails, expense reconciliation, travel arrangements, meeting scheduling, and project research.
  • manager, service manager, supervisor, service supervisor, leader, service leader, hvac manager, hvac service manager, self motivated manager, head department manager, department manager, vp of service, division manager, division leader

    Salary : $30,000 - $50,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Client Services Manager?

    Sign up to receive alerts about other jobs on the Client Services Manager career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $95,951 - $128,520
    Income Estimation: 
    $136,551 - $185,658
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $95,951 - $128,520
    Income Estimation: 
    $136,551 - $185,658
    Income Estimation: 
    $71,493 - $95,519
    Income Estimation: 
    $95,951 - $128,520
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Not the job you're looking for? Here are some other Client Services Manager jobs in the Belmont, NC area that may be a better fit.

    Client Services and Network Manager

    Gaston College, Dallas, NC

    Client Services Associate

    Wilson Financial Group, Gastonia, NC

    AI Assistant is available now!

    Feel free to start your new journey!