What are the responsibilities and job description for the Customer Service Representative position at Recruit4HVAC?
A local Electrical, HVAC, and Mechanical company in Kent, WA is currently looking for a highly organized and energetic Customer Service Representative to join our growing team. As a CSR, you will answer incoming calls and provide excellent customer service. Contact existing customers to schedule service maintenance appointments, commercial service agreement appointments, or sales appointments for Sales Consultants. Data entry on incoming work orders and administrative tasks as assigned.
Pay : $22.00 - $27.00 per hour, depending on experience
Work Hours : Monday Friday; 7 : 00 am - 3 : 30 pm
Benefits : Medical, Dental, Vision, 401k, Vacation, Sick Time, Paid holidays
Qualifications :
- Minimum of one year of customer service experience
- Professional telephone and interpersonal skills
- Excellent written and verbal communication, and speaking Spanish is a plus
- Highly organized and detail-oriented
- Strong proficiency in Word, Excel, and Outlook with the ability to learn software easily
- Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.
customer service, admin, administrative, support, customer support, client support, client services, answering phones, receptionist, coordinator, dispatcher, csr, customer rep, green company, high tech, energy efficiency, scheduler, appointment generator
Salary : $22 - $27