What are the responsibilities and job description for the Patient Services Representative position at Recruiter for Healthcare?
Summary:
The Patient Service Representative is responsible for greeting patients, answering phones and scheduling appointments. The collection of accurate patient demographics, insurance verification, referral processing, and various other areas of data entry. Coordinates the medical records process, patient and physician scheduling, confirming appointments, and ordering office supplies. Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments.
Responsibilities:
Greeting patients, answering phones and scheduling appointments
Collection of accurate patient demographics
Answers telephones in a prompt and courteous manner
Insurance verification
Referral processing
Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations
Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
Education/Experience:
High School Diploma/GED
Experience in a Physician Practice preferred
EMR/EHR experience preferred, NextGen or Athena experience preferred
Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required
Willingness to be flexible and adaptable in a complex, matrix environment
Job Type: Full-time
Pay: From $1.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
