What are the responsibilities and job description for the Part-Time Returns Assistant position at Recruiting - L148 Template?
The Returns Assistant will be responsible for processing all customer returns.
The Warehouse hours are Monday-Friday 8:30am-6:00pm and Saturdays 8:30am-4:00pm. This position is considered non-exempt and eligible for overtime pay for hours worked outside of 40 per week.
Responsibilities:
- Receive shipments delivered by carriers on a daily basis
- Open boxes and inspect garments
- Process paperwork, checking in styles received, and noting tracking information
- Prepare paperwork for nightly scanning to STO AR team for Wholesale
- Notate and process items to be returned via internal customer portal for E-Commerce returns
- Collate return garments and process thru WMS and distribute to proper department
- Work with the corporate office on various return request from clients
Desired Background:
- Minimum High School diploma (or equivalent)
- Bachelor’s degree strongly preferred
- Experience in fashion industry a plus
Experience:
- 3-5 years’ experience in the garment industry
- Warehouse work experience preferred
Skills:
- Strong communication skills
- Must be self-motivated and proactive
- Strong attention to detail
- Must be flexible (hours outside of normal working hours) and able to act independently
- Proficient in Microsoft Office
Physical functions:
- Must be able to push and pull rolling racks with weights up to 200 pounds
- Able to lift up to 40 pounds
- Frequent bending, pushing, pulling and lifting, twisting and reaching
- Ability to hold and grip garments
- Ascending/descending from a rolling ladder to hang/remove garments
- Able to stand and walk about the warehouse throughout scheduled shifts
- Scanning of up to 250-300 pieces per day using hand-held scanner
Base Hourly Pay Range:
The base hourly pay range for this position is $16.00 - $20.00. Base pay offered may vary depending on skills, experience, and location.
Salary : $16 - $20
